Fitness Center Assistant Manager

RPMGlobal; New York (NY); On-site; USD 27,552 - 48,216; Full time

Benefits offered by this job

Medical plan with HSA options

Dental and Vision coverage

401(k) Retirement & Savings Plan

Life Insurance for team members and/or

Short and Long Term Disability Plans

Parental leave

Free gym memberships

Wellness rewards program

EAP access

Job summary

Plus One, part of the Optum Workplace Well-being portfolio, seeks an Assistant Manager for our Manhattan fitness center to support the Site Leader in daily operations and staffing. You will help maintain service quality, communicate with clients and staff, and supervise training records.

The role may include teaching group fitness or personal training as needed. The ideal candidate holds a related bachelor’s degree, has 3+ years in a fitness setting, and is CPR/AED/First Aid certified, with

Qualifications

• Bachelor's degree in a related field.
• Minimum three years of experience in a fitness center or spa facility with member interaction.
• Current CPR/AED and First Aid certification.
• Strong customer service and networking skills across clients and guests.
• Ability to engage participants as a public speaker.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).

Responsibilities

• Provide support to the Site Leader in operations and staffing of the fitness center.
• Maintain and improve service quality through client and team communication and feedback.
• Perform quality control on service delivery, training sessions, and related records.
• Step in to perform Exercise Specialist duties when needed.
• Ensure staff remain current with certifications and onboarding requirements.
• Complete internal development courses via the learning platform.

Skills

Customer service

Public speaking

MS Office

Education

Bachelor's degree in Exercise Science or related field

Job description

Job Overview:

We are looking for a reliable, eager, and dedicated Assistant Manager with a passion for supporting healthy lifestyle habits to work at a high profile company’s fitness center located in Manhattan, New York.

• Provide support and assistance to the Site Leader in all operations and staffing aspects of the fitness center/facility.
• Maintain and improve the quality and service of the fitness center by communicating with clients and team members and encourage feedback.
• Perform quality control checks on all aspects of service delivery within the fitness center/facility such as exercise training sessions, written exercise prescriptions, training session record keeping, fitness assessments, etc.
• Perform the tasks of an Exercise Specialist, when necessary.
• Ensure team members remain current in their certification credentials and complete all assigned on-boarding, education coursework, and training.
• Complete internal development courses through learning management platform.
• Opportunity to teach group fitness classes and provide personal training services dependent on operational needs.

Requirements:

• Bachelor’s degree in a related field (Exercise Science, Dance, Physical Education, Kinesiology, Business Management, etc.).
• Minimum three years of experience in a fitness center or spa facility that has close interactions with members and guests.
• Current CPR/AED and First Aid certification.
• Must be knowledgeable about the industry with the customer skills to network, engage, and interact with all clients, guests, and participants.
• Ability to effectively engage participants as a public speaker.
• Competent with Microsoft Suite (Word, Excel, Power Point, Outlook).

About Us:

Plus One, part of the Optum Workplace Well-being portfolio of services, provides fitness and well-being services to clients across a broad range of industries, driving employee engagement in health and wellness programs. Our services include fitness, nutrition, ergonomics, wellness coaching and health promotion. Our team members believe that the most effective way to help people adopt a healthier lifestyle is through personal connections infused with hospitality, empathy and a lot of fun.

Perks of working at Plus One, an Optum company*:

Health and financial:

• Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
• Dental and Vision coverage plans
• 401(k) Retirement & Savings Plan
• Life Insurance (team member, spouse and dependents)
• Short and Long Term Disability Plans
• Accident & Critical Illness Insurance
• Transportation and Parking Plans
• Paid parental leave

Well-being:

• Paid time off
• Wellness rewards program
• Free memberships to various fitness facilities and wellness subscriptions
• 24/7 health and wellness support through the Employee Assistance program
• Entertainment and consumer discounts
• Inclusion and Belonging Council

Growth and development:

• Free professional development courses through internal learning management systems
• Discounted certifications through industry leading agencies
• Free CPR/AED certifications
• Free continuing education courses and credits
• Employee Referral Reward program

*Please note, some of the benefits listed above are only available to team members who work full time hours.

Equal opportunity statement

Plus One, an Optum company, is committed to a policy of non-discrimination and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status, or any other characteristic protected by law.

Plus One is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

For residents of California, Colorado, New York City, and Washington only: The hourly rate for this position ranges from $19.50 to $35. Pay is based on several factors including, but not limited to, education, work experience, certifications, geographic differentials, and other business and organizational needs. In addition to the hourly rate, Plus One offers a comprehensive benefits package (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Plus One, an Optum Company, adheres to all federal, state, and local minimum wage requirements.