Fitness Attendant

BENCHMARK; Live Oak (CA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

401k with company match

Recognition programs

Job summary

Pyramid Global Hospitality is seeking a Fitness Attendant for Chaminade Resort & Spa in Santa Cruz, CA. You will engage guests, maintain a safe and clean fitness area, and contribute to a welcoming environment within a premium resort setting.

The role requires excellent customer service, flexible availability including nights and weekends, and strong communication skills to interact with guests and resort staff. Join a team that values growth and service excellence at a top California property.

Qualifications

• Excellent customer service and guest interaction skills.
• Flexible schedule including nights, weekends, and holidays.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Enhance the guest experience in the fitness center.
• Ensure equipment is safe and operating correctly.
• Greet guests and provide exceptional service.
• Maintain cleanliness of the fitness center.
• Interact with hotel/resort staff to assist other departments and keep operations smooth.

Skills

Customer service

Outgoing personality

Communication skills

Education

High school diploma or equivalent

Tools

POS systems

Computer skills

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.About our property: Discover the charm of Chaminade Resort & Spa in Santa Cruz, CA, where our team, managed by Pyramid Global, blends seamlessly into the scenic landscape. With 156 cozy guest rooms and 12,000 sq ft of meeting space spread across 12 unique venues, our resort is not just a workplace—it's a haven where nature meets hospitality. Beyond the stunning views, Chaminade Resort & Spa is where our culture fosters growth and opportunities. As part of the Pyramid Global family, you'll enjoy perks like a 401k with a company match and recognition programs tailored to celebrate your dedication. Join us in the heart of Santa Cruz at Chaminade Resort & Spa, where your career isn't just a job—it's an integral part of a workplace that nurtures personal and professional growth. Your journey to a fulfilling career amidst California's beauty starts here. Welcome to a workplace that feels as good as it looks! #PGH-CHAWhat you will have an opportunity to do:We are looking for a highly motivated, customer focused leader to join our team as Fitness Attendant. The successful candidate for this role will have a proven track record in providing exceptional service, is open to learning and responds in a professional and courteous manner to guests and team. This individual will engage with and provide an exemplary service experience for guests while maintaining a clean and well-organized fitness environment. They will work closely with the team to provide a clean and safe fitness environment for guests. They will maintain an energetic presence in the fitness area.If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you!Your Role:You will enhance the guest experience while in the fitness centerYou will ensure the equipment is in safe and operating correctlyYou will greet and engage with guests, setting the example for customer service best practices.You will maintain the cleanliness of the fitness centerYou will have knowledge of the fitness area and the resort/hotel.You will ensure policies are followed in all point-of-sale operations.Provide exceptional customer service by being engaging and taking sincere interestHelp to resolve problems and “WOW” guests through recovery when things aren’t quite rightYou will work closely with the team to ensure the retail store is kept clean and organizedInteract with hotel/resort staff in a professional manner, assisting other departments with necessary informationWhat are we looking for?Someone who is available to work a flexible schedule to include nights, weekends and holidaysSomeone with a High school diploma or equivalentSomeone with previous experience customer service experienceSomeone with a strong desire to make an impact on other peopleSomeone with an outgoing and engaging personalitySomeone with strong Computer skillsSomeone with excellent verbal and written communication skillsSomeone with the ability to work in a fast-paced settingCompensation:$17.00-$17.00Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.