Fit4Fleet - Team Leader

Halfords Careers; Kansas; On-site; USD 56,000 - 73,000; Full time

Benefits offered by this job

Annual bonus

Pension

Life assurance

25 days annual leave + bank holidays

Enhanced family leave

Hybrid working

Staff discounts

Job summary

Halfords is seeking an experienced people manager to lead the Fleet Support Team within HCFS, shaping day-to-day activity and the future development of the F4F function at Stafford.

You will collaborate with the F4F management team, oversee data activities, and drive process improvements while supporting change and developing the team’s skills. The role offers hybrid working with three days on site and two optional days from home.

Qualifications

• Experience in management or team leadership across a broad range of activities.
• Strong understanding of Microsoft systems used in F4F environments.
• Experience identifying opportunities and using problem-solving to improve processes.
• Resourceful and innovative approach to overcoming challenging situations.
• Ability to adapt to and promote change effectively.
• Understanding of income and expenditure mechanisms.
• Strong communication and stakeholder management across teams.

Responsibilities

• Promote and champion Halfords values across the team.
• Manage authorisation and fleet data activities through the Fleet Support Team.
• Oversee attendance portal, including salary and overtime activity.
• Coordinate interactions between HCFS entities related to F4F activities.
• Oversee initial customer and supplier system set-up and subsequent changes.
• Collaborate with F4F management on activity.
• Support HCFS teams to back F4F activity.
• Contribute to the ongoing development plan and future direction of F4F.
• Develop team skills and review performance.
• Identify opportunities for improvement and apply problem-solving to overcome challenges.

Skills

People management

Stakeholder management

Problem solving

Change management

Communication skills

Microsoft systems knowledge

Team development

Tools

Microsoft 365

Excel

Job description

Job no: 567832
Work type: Full time
Site: Stafford
Categories: Customer Support
Location: Staffordshire

About us

Halfords is on a journey - building the future of motoring and cycling and looking for people who want to help shape what comes next. We’re a place for co-creators: people who want to make a real impact, take ownership and be part of something that’s still evolving.

As the UK’s leading retailer of motoring and cycling products, we’re supported by one of the country’s largest independent vehicle servicing, maintenance and repair networks through Halfords Autocentres. This breadth gives us a strong, stable foundation - and the freedom to keep innovating and growing.

That means real variety for our colleagues, along with the opportunity to learn, stretch and develop as the business moves forward. Whatever your role, you’ll be part of a team focused on delivering exceptional service - using your expertise to solve problems, guide customers and help keep the nation moving with confidence.

About the role

As part of the Fleet Support Team, you’ll play a key role in supporting the day-to-day activities and ongoing development of the F4F function. You’ll work closely with the F4F management team and wider HCFS teams, ensuring processes, systems and data are effectively managed and that the team continues to deliver against its objectives.

This is a varied role that combines team management, operational support, problem solving and stakeholder management. You’ll have the opportunity to make a real impact by identifying opportunities, supporting change and helping to develop both the team and the wider F4F function.

Key responsibilities

• Promote and champion the Halfords values across the team.
• Manage authorisation and fleet data activities through the Fleet Support Team.
• Oversee the attendance portal, including basic salary and overtime activity for the Fleet Support Team.
• Manage interactions between other HCFS entities in relation to F4F Support Team activities.
• Oversee initial customer and supplier system set‑up, along with any subsequent changes.
• Liaise closely with the F4F management team on all aspects of activity.
• Work collaboratively with HCFS teams where needed to support F4F activity.
• Play a key role in the ongoing development plan and future direction of the F4F function.
• Develop team skills, support colleague development and continually review team performance.
• Identify opportunities for improvement and use effective problem‑solving skills to overcome challenges.

About you

We’re looking for an experienced and adaptable people manager who can confidently manage a broad range of activities and work effectively with different teams and stakeholders.

You’ll be resourceful and innovative, with the ability to find practical solutions when faced with difficult or challenging situations. You’ll be comfortable working in an environment where change is ongoing and will be confident in both adapting to change and identifying opportunities to improve the way we work.

You’ll ideally have:

• Management or Team Leader experience across a broad range of activities.
• An understanding of Microsoft systems and other platforms used within an F4F environment.
• Experience of identifying opportunities and using problem‑solving skills to improve processes.
• A resourceful and innovative approach to overcoming difficult or challenging situations.
• The ability to adapt to and promote change effectively.
• An understanding of income and expenditure mechanisms.
• Strong communication and stakeholder management skills, with the ability to work collaboratively across different teams.
• A focus on developing people, improving performance and delivering results.
• A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, pension, life assurance, 25 days annual leave plus bank holidays and enhanced family leave.
• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
• We offer hybrid working arrangements, you will be based at our Stafford office 3 days a week with an optional 2 days working from home.
• You will have access to a wealth of employee discounts across the Halfords suite of products and services.
• Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

At Halfords, we operate a hybrid working policy with 3 days on site at our Stafford office.

Advertised: 01 Sep 2026 GMT Daylight Time
Applications close: 09 Oct 2026 GMT Daylight Time