Fish Supply Salesperson

That Fish Place- That Pet Place; Lancaster (Lancaster County); On-site; USD 18,000 - 22,000; Full time

Job summary

That Fish Place- That Pet Place in Lancaster, Pennsylvania is seeking a Fish Supply Salesperson to deliver outstanding customer service while assisting guests with aquatic products and care.

You will learn current promotions, maintain store standards, support merchandising, and build product knowledge to help customers make informed choices. Evening and weekend availability is required in this role, and you’ll join a friendly, team‑driven environment.

Qualifications

• High school diploma or GED required.
• One year of retail or customer service experience preferred.
• Knowledge of aquariums, fish, or pond care is a plus.

Responsibilities

• Provide exceptional customer service and friendly, knowledgeable solutions.
• Maintain familiarity with promotions and featured products.
• Support merchandising, display upkeep, and product replenishment.

Skills

Customer service

Communication

Teamwork

Product knowledge

Adaptability

Education

High school diploma or GED

Job description

Fish Supply Salesperson

That Fish Place- That Pet Place Lancaster, Pennsylvania, United States

About this position

Fish Supply Salesperson

Job Summary The Aquatic Supply Sales Associate is responsible for delivering outstanding customer service while supporting sales, maintaining store standards, and building product knowledge. Team members in this role embody our core values by being positive toward people and pets, eager to learn, team-oriented, and accountable. This position plays a vital role in creating a welcoming and knowledgeable shopping experience for every guest.

Essential Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

• Provide exceptional customer service by greeting every guest, listening to their needs, and offering friendly, knowledgeable solutions.
• Maintain familiarity with current promotions, advertisements, and featured products.
• Support merchandising efforts, including display upkeep, product replenishment, and rotation.
• Uphold store policies and procedures related to signage, pricing, and loss prevention.
• Build and maintain strong product knowledge of aquatic supplies through training and self-learning, demonstrating an eagerness to learn and share accurate information with customers.
• Answer phones promptly and professionally.
• Assist with training and mentoring team members, contributing to a collaborative and team-oriented environment.
• Communicate customer feedback, requests, or concerns to management in an accountable and solution-focused manner.
• Adhere to assigned work schedules and remain flexible when asked to assist other departments.
• Contribute to a clean, organized, and customer-friendly store environment.

Core Competencies

• Positive attitude toward people and pets
• Strong customer focus
• Eager to learn and continuously improve
• Team-oriented with strong organizational skills
• Dependable and accountable
• Clear and professional communication

Work Environment

This position operates in a retail environment and regularly uses standard equipment such as computers, phones, and scanners.

Physical Requirements

This is an active role that requires standing, walking, bending, and lifting throughout the day. Team members must be able to lift or move items up to 40 pounds.

Schedule Expectations

Evening, weekend, and holiday availability required to meet business needs.

Qualifications

Required

• High school diploma or GED

Preferred

• One year of retail or customer service experience
• Knowledge of aquariums, fish, or pond care is a plus

Salary Information

$13 - $16Hourly Wage