Fish Center Women's Health Nurse BWH

Mass General Brigham; Brookline (MA); On-site; USD 57,000 - 146,000; Full time

Job summary

Mass General Brigham’s The Brigham and Women’s Hospital is seeking a Staff Nurse for the Fish Center for Women’s Health at 850 Boylston Street, Chestnut Hill. The role focuses on ambulatory patient care, triage and coordination across Gynecology, Endocrinology and other services, with emphasis on clear EMR documentation and SBAR communication.

The RN must hold MA licensure, with BSN preferred for new grads, and be prepared for a 40-hour rotating day shift, onsite at the Chestnut Hill location.

Qualifications

• Registered nurse with MA license and current practice.
• Minimum 2 years ambulatory clinic experience or in an ED.
• Experience with telephone triage and EMR documentation.
• Endocrine, Gynecology, Menopause ambulatory care experience preferred.
• ANCC ambulatory care certification within 2 years.
• Weekend rotation per MNA contract required.

Responsibilities

• Provide nursing care within ambulatory practice settings and coordinate care with clinicians.
• Perform clinical telephone triage and nursing support for patients.
• Document care clearly in the EMR and SBAR format.
• Maintain familiarity with department activity and coordinate with clinicians and staff.
• Support quality management and improvement projects as directed by leadership.
• Work in a fast-paced, phone-based care environment and assist with patient education.

Skills

Ambulatory Nursing

Triage

EMR documentation

Patient education

Communication

Team-based care

Education

Massachusetts RN license

BSN required for new grads

Job description

Site: The Brigham and Women’s Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary
The Registered Nurse is a professional nurse registered in Massachusetts who is responsible and accountable for planning and providing patient care for assigned patients in accordance with Nursing Standards of Care as set forth in the Nursing Department’s Clinical Practice Manual. The registered nurse demonstrates initiative, knowledge, and clinical skills in caring for the patient with complex needs. The Registered Nurse demonstrates the ability to effectively manage patients by assuming full responsibility for the assessment, plan, implementation, and evaluation of patient care and is directly responsible to a designated nurse manager or supervisor.

The Staff Nurse will be responsible for:
Providing nursing support and care to patients within the ambulatory practice setting of the Fish Center for Women’s Health, a multispecialty clinic located at 850 Boylston Street in Chestnut Hill.

The primary triage responsibilities will include the following specialties:

• Gynecology, Menopause, Endocrinology, Cardiology, Gastroenterology, Infectious Disease, Renal Medicine, Neurology, Hematology, and Sleep Medicine.
• Ensuring that ambulatory patients are seen in a timely manner by the appropriate clinician(s) and that appropriate coordination of care and communication is maintained with the patients and referring providers.
• Providing clinical telephone triage, especially for urgent clinical situations, and general nursing support for patients across the Fish Center for Women’s Health.
• Maintaining familiarity with department activity and a close working relationship with clinicians and support staff to provide the most appropriate triage and facilitate timely and effective communication and scheduling.
• Participating in departmental and organizational quality management and/or quality improvement projects as directed by the leadership team.
• Proficient use of the electronic medical record, documenting in a manner that is clear, complete, concise, and in SBAR format when appropriate to remain compliant with nursing standards.
• Working in a normal office setting; work entails extended periods of sitting and fast-paced, phone-based care.
• Preparing, performing, and documenting the coordination of clinical care, including but not limited to assisting patients with medication questions, delivering lab results, and providing patient education as needed and requested.
• Working collaboratively to provide excellent care to patients and families in the safest environment.
• Other duties as assigned by the supervising physician or leadership team.

Qualifications

Education:

• Graduate of an approved school of nursing with current registration in Massachusetts. A Bachelor of Science Degree in Nursing is required for newly licensed nurses.

Experience:

• 1. Minimum of 2 years of recent (within 12 months) clinical nursing experience in an Ambulatory Clinic/Practice setting and/or emergency room setting required. Experience only in an ambulatory procedural area is not sufficient.
• 1. Experience providing in-person triage and direct patient care for acute and chronic conditions as appropriate for an ambulatory outpatient setting, urgent care, or ED required.
• 1. Experience with telephone triage and telephone-based clinical assessment techniques strongly preferred. This is the safe, effective, and appropriate disposition of health-related problems and includes: assessing the severity of symptoms, communicating urgent patient needs to the LIP, referral to appropriate setting or level of care, documenting interventions, and an individualized plan of care using an EMR, education of patients and families on their disease process and interventions to promote health and well-being, preliminary interpretation of data, providing home health advice and follow-up, ability to make triage decisions quickly and calmly in emergency situations, and assuring continuity of care.
• 1. Experience with Endocrine, Gynecology, Menopause-related patient care delivery as an ambulatory nurse is strongly preferred.
• 1. Experience with triage in Cardiology or Gastroenterology is strongly preferred.
• 1. Experience with triage in Infectious disease, renal medicine, sleep medicine, hematology and neurology is preferred.
• 1. Experience with team-based care preferred.

Other:

• Membership in professional organizations is recommended and nursing certification in Ambulatory Care or an Ambulatory Specialty area is preferred.
• ANCC specialty certification required within 2 years
• Able to work weekend rotation per the MNA contract

Knowledge, Skills and Abilities

• The RN must show evidence of the basic analytic thinking necessary to care for a group of patients.
• Must demonstrate observational skills and the ability to set priorities.
• Must be able to function under stress with good interpersonal and communication skills.
• Must demonstrate effective skills in applying hospital standards in area of service, teamwork, communication, respect for others, and time/priority management.

Additional Job Details (if applicable)

Chestnut Hill MA/ 850 Boylston Street

Shift: 40 Hour Variable Rotating Shift (mostly days)

Remote Type

Onsite

Work Location

850 Boylston Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Rotating (United States of America)

Pay Range

$41.71 - $105.65/Hourly

Grade

MNA333

EEO Statement:

2200 The Brigham and Women’s Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.