First-Year Experience Program Lead

University of the District of Columbia; Washington (District of Columbia); On-site; USD 36,000 - 59,000; Full time

Job summary

University of the District of Columbia in Washington, DC seeks a Program Coordinator to oversee the First-Year Experience program and coordinate its activities. You will plan, organize, and review services to promote new and transfer students' successful acclimation and development, in partnership with faculty and advisors.

The role emphasizes collaboration, event planning, budget oversight, and continuous program improvement to boost retention and persistence rates across campus.

Qualifications

• Bachelor's degree from an accredited institution.
• Experience developing and supporting program activities.
• Knowledge of methods used to collect, analyze, and assemble pertinent facts; evaluate, arrange, and present responses; and to review written reports and prepare summaries to facilitate program operations.
• Ability to communicate effectively with individuals of diverse cultural backgrounds
• Excellent customer service skills.
• Demonstrable evidence of the ability to work effectively and collaboratively with faculty, staff, administrators, and a diverse student population.
• Proficient in computer software applications, including Microsoft Office, and other related software packages.

Responsibilities

• Coordinate, implement, and evaluate all components of the First-Year Experience Program.
• Develop and implement goals, objectives, policies, and priorities for the FYE program.
• Collaborates with faculty, staff, academic coaches/advisors in creating program, support activities and expanding student opportunities.
• Provide supervision for the Peer Advisor program.
• Develop yearly calendar of events, workshops, and other schedules related to activities and services; review, update, and inform others of essential timelines; coordinate assigned activities; ensure the timely completion of work in accordance with established policies, procedures, and standards.
• Assists with developing, coordinating, and implementing other programs, special projects, activities, and events assigned to the department.
• Develops program strategies, reviews, and evaluates informal co-curricular actives/programs for quality performance.
• Monitor, maintain, and participate in the administration of assigned budget; make recommendations regarding allocation of resources and expenditure of funds.
• Researches and provides continuous up-to-date information on best practices for new and incoming students.
• Confers with management and conducts surveys to identify training needs based on projected production processes, changes, and other factors.
• Serves and provide support in a leadership/managerial capacity in the Student Success Center as needed.
• Identifies and attends professional development opportunities.
• Perform related duties and responsibilities as required.

Skills

Effective communication

Customer service

Team collaboration

MS Office proficiency

Program activities experience

Data collection & reporting

Diversity awareness

Education

Bachelor's degree

Tools

Microsoft Office

Job description

University of the District of Columbia in Washington, DC seeks a Program Coordinator to oversee the First-Year Experience program and coordinate its activities. You will plan, organize, and review services to promote new and transfer students' successful acclimation and development, in partnership with faculty and advisors.

The role emphasizes collaboration, event planning, budget oversight, and continuous program improvement to boost retention and persistence rates across campus.