First Opportunity Program: Utility Lead

Oregonmetro; Portland (OR); Presencial; USD 38.000 - 51.000; Jornada completa

Descripción de la vacante

Metro in Portland’5 Centers for the Arts is seeking a hands-on Utility Lead to coordinate daily custodial and event setup operations and support a crew of maintenance staff. You will lead team huddles, provide direction, and help keep events running smoothly.

In this role you will participate in safety initiatives, supervise onboarding and training, and foster a collaborative work environment while adapting to dynamic event schedules.

Formación

• High School Diploma or GED; AND
• Two years of experience in a similar position (custodial team lead, event setup lead, or crew supervisor); OR
• We will consider any combination of education and experience that provides necessary knowledge, skills and abilities.

Responsabilidades

• Lead and coordinate daily custodial and event setup operations; assign and review work and prepare shift reports.
• Oversee custodial, cleaning, and setup activities to meet safety, accuracy and event requirements.
• Perform custodial tasks (sweeping, mopping, waxing, vacuuming, dusting, trash) and maintain clean facilities.
• Supervise onboarding, training, and day-to-day guidance for team members; escalate issues as needed.
• Promote safety, accountability and continuous improvement; participate in safety initiatives.

Conocimientos

Team leadership

Custodial operations

Event setup

Communication

Mentorship

Educación

High School Diploma or GED

Herramientas

Momentus

Excel

Word

Descripción del empleo

This is a First Opportunity recruitment, we are only accepting applications from residents who live within the First Opportunity Target Area (FOTA) and meet the qualifying annual household income limit. For more information please visit www.oregonmetro.gov/fota.

Hello, we’re Metro! Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow.

Join the team at Portland’5 Centers for the Arts (P’5) as a Utility Lead, where you’ll help coordinate daily operations and support a crew of setup and housekeeping maintenance employees. In this hands‑on leadership role, you’ll lead team huddles, provide direction and support, prepare shift reports, and use tools such as Momentus, Excel, and Word to help keep operations organized and events running smoothly.

As the Utility Lead you will:

• Leads and coordinates daily custodial and event setup operationsby assigning, adjusting, and monitoring work assignments to meet operational and client needs; prepares and modifies team huddles and completes end‑of‑day shift reports.
• Coordinates and reviews custodial, cleaning, and setup activitiesto ensure work is completed safely, accurately, efficiently, and in accordance with established standards, procedures, and event requirements.
• Performs custodial and sanitary maintenance duties at P’5, including sweeping, mopping, waxing, vacuuming, dusting, emptying trash containers, and maintaining clean, sanitary, and orderly facilities.
• Cleans and maintains restrooms and facility fixtures, including replenishing towels, tissue, soap, and other supplies; cleans mirrors, drinking fountains, windows, walls, fixtures, furniture, trash containers, and ashtrays.
• Provides day‑to‑day leadership, guidance, mentorship, and assists with employee onboarding and training and reinforces workplace practices and expectations.
• Facilitates effective team communication and monitors work progress, helps resolve day‑to‑day operational challenges, and appropriately escalates issues when necessary.
• Promotes a culture of safety, accountability, professionalism, and continuous improvementby participating in safety initiatives, performing hands‑on custodial and setup duties alongside team members, leading by example, and performing other related duties as assigned.

Attributes for success:

• Knowledge of materials, methods, supplies, and equipment used in custodial, facility cleaning, and event setup operations, including the proper and safe use of janitorial, custodial, and setup equipment and tools.
• Understanding of applicable safety practices and fire codes, with the ability to follow safe work practices, operating manuals, product labels, and manufacturer application instructions.
• Ability to understand and follow verbal and written instructions, work assignments, operating procedures, and setup diagrams accurately.
• Organizational and prioritization skills, with the ability to manage multiple tasks, adjust to changing priorities, and effectively support operations in a dynamic event environment.
• Effective communication and interpersonal skills, with the ability to communicate respectfully with coworkers, the public, and individuals across diverse teams and departments and establish and maintain positive working relationships.
• Ability to work cooperatively with multiple departments and diverse teams, contributing to a collaborative, respectful, and supportive work environment while helping others succeed.
• Demonstrated initiative, sound judgment, accountability, and ownership in identifying and addressing operational challenges, along with the ability to positively influence and support others through collaboration, respect, and effective communication.
• Physical capacity to safely perform moderate to heavy tasks and carry out the essential functions of the position.

DIVERSITY AND INCLUSION

At Metro, we strive to cultivate diversity, advance equity, and practice inclusion in all of its work. This means attracting and empowering a workforce that is inclusive of a broad range of human qualities. Workplace diversity is both a moral imperative and a business strength, essential to providing quality support and services to our region. Metro’s goal is to hire, develop and retain highly skilled and talented individuals across all departments and programs who best reflect the diversity of our community.

Learn more about how Metro is advancing diversity.

TO QUALIFY

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific in your application materials on how your background is relevant.

Minimum qualifications

• High School Diploma or GED; AND
• Two years of experience in a similar position, such as custodial team lead, event setup lead, or crew supervisor; OR
• We will consider any combination of education and experience that provides the necessary knowledge, skills, and abilities to perform the duties and responsibilities of the position.

Working Conditions

Duties may be performed under a variety of conditions, including exposure to contaminated areas, enclosed spaces, heights, chemicals, dust, and other adverse environmental conditions. This is a physically demanding position requiring frequent standing and regular lifting of up to 50 pounds, with occasional lifting of 80 pounds or more. Gloves, masks, and other personal protective equipment (PPE) may be required when performing certain duties. Work pressure and workflow interruptions are expected. To meet operational and workload demands, employees may be required to work outside of typical schedules, including evenings, weekends, and holidays, as assigned.

If this statement is true for you, then you may be ineligible to apply

If you were terminated for cause during any employment with Metro, or resigned in lieu of termination, you may be ineligible for rehire for a minimum of 3 years.

Like to have qualifications

You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider them when identifying the most qualified candidates. Your transferable skills are any skills you have gained through education, work experience, including the military, or life experience that are relevant for this position.

• Experience in a public venue or a multi‑purpose event facility or theater.
• Leading and training a team of dynamic individuals.
• Able to work a variety of shifts to meet the needs of the business and be dependable.

SCREENING AND EVALUATION

The application packet consists of the following required documents. Please ensure that you upload these documents in your online application. Make sure your application is complete, missing any part of these items could result in an incomplete application and will not be moved forward in the recruitment.

• A completed online application
• Complete responses to supplemental questions

The selection process:

• Initial review of minimum qualifications
• In‑depth evaluation of application materials to identify the most qualified candidates
• Consideration of top candidates/interviews
• Testing/assessments (if applicable)
• Reference check
• Background records check for finalist candidate

COMPENSATION, BENEFITS AND REPRESENTATON

The full-salary range for this position is step 1: $27.84 to step 7: $37.34 per hour. However, unless a candidate’s qualifications justify, based on the Oregon Pay Equity Act requirements and Metro’s internal equity review process, the appointment will likely be made between step 1: $27.84 to the equity range step 3: $30.70 per hour.

This position is eligible for overtime and is represented by IUOE 701‑1 union. It is classified as an Utility Lead.

Classification descriptions are typically written broadly and do not include the specific duties and responsibilities of the positions. View the classification description.

Questions?

Recruiter: Megan Warneke

Email: [e-mail]

Equal employment opportunity

All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, marital status, familial status, gender identity and expression, sexual orientation, disability for which a reasonable accommodation can be made, or any other status protected by law.

Non-discrimination in hiring decisions

Metro is committed to equal employment opportunity and complies with all applicable federal, state, and local civil rights laws. Metro employment decisions – including recruitment, screening, interviewing, selection, promotion, compensation, and separation – must not discriminate based on race, color, national origin, ethnicity, religion, sex, sexual orientation, gender identity, disability, age, veteran status, or any other protected class.

Accommodation

Metro will gladly provide a reasonable accommodation to anyone whose specific disability prevents them from completing this application or participating in this recruitment process. Please contact the recruiter outlined in the job announcement in advance to request assistance.

Veterans' preference

Under Oregon Law, qualified veterans may be eligible for veterans' preference when applying for Metro positions. If you are a veteran and would like to be considered for a veterans' preference for this job, please provide qualifying documents as instructed during the application process.

Pay equity at Metro

No matter who you are or where you work at Metro, you deserve to be paid fairly for the work you do. Every worker must get equal pay for equal work regardless of your gender, race, age, or other protected characteristics.

Metro has established processes and conducts routine pay equity reviews as part of the hiring process to ensure compliance with the 2017 Oregon Pay Equity Act.

Online applications

Metro accepts job applications online. If you need assistance or accommodation with your application, or access to a computer, please contact the recruiter outlined in the job announcement in advance to request assistance.

Metro

Led by an elected council, this unique government gives all residents of greater Portland a voice in shaping the future and provides parks, venues, services, and tools at a regional scale. We find solutions for our area’s garbage and recycling that protect clean air and water; help plan land use and development to provide jobs and safe transportation; manage local venues that provide a connection to arts and culture and help keep the economy growing; protect 17,000 acres of parks and natural areas, and run the Oregon Zoo, to keep nature close to home.

As part of the Metro family, Portland’5 Centers for the Arts helps make greater Portland a great place to call home. Metro brings people together to shape the future of our area and provides parks, venues, services, and tools at a regional scale.

Portland’5 Centers for the Arts and Metro As the fifth‑largest performing arts center in the nation, Portland’5 Centers for the Arts takes care of treasured public theaters and concert halls that bring music, theater, dance and lecture performances to greater Portland. Portland’5’s roughly 73 employees host more than one million patrons each year.