First Officer - Private Jet Operations & Concierge Service

NetJets; Cleveland (OH); On-site; USD 86,000 - 118,000; Full time

Job summary

NetJets is seeking a highly skilled Pilot to deliver a superior air transportation experience while maintaining an exceptional safety record. The role combines professional piloting with concierge-style service for NetJets Owners and passengers, with responsibilities spanning flight operation, passenger interaction, and on-board service.

The Pilot will remain in full command of the aircraft, adhere to SOPs, and coordinate with maintenance teams.

Qualifications

• Must be at least 21 years old and have 1,500 hours total flight time or equivalent.
• Must hold FAA ATP and First Class Medical certificate.
• Must be able to read, write, and fluently speak English.
• Must have valid passport and be able to travel internationally.

Responsibilities

• Safely operate aircraft per FAA rules and SOPs, briefing passengers on flight details.
• Provide in-flight service and catering as needed.
• Load and stow baggage securely.
• Coordinate with MCC for maintenance discrepancies and logging paperwork.
• Act as liaison from arrival to final destination for Owners/Passengers.
• Perform duties as assigned, including other tasks on assignment.

Skills

Excellent communication

Customer service oriented

Flexibility

Safety-focused

Ability to work varying hours

Education

High School

Job description

NetJets is seeking a highly skilled Pilot to deliver a superior air transportation experience while maintaining an exceptional safety record. The role combines professional piloting with concierge-style service for NetJets Owners and passengers, with responsibilities spanning flight operation, passenger interaction, and on-board service.

The Pilot will remain in full command of the aircraft, adhere to SOPs, and coordinate with maintenance teams.