First-Line IT Support Specialist

Tcbhc; Conroe (TX); On-site; USD 52,349,000 - 54,415,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision

Short-Term Disability

Company-paid Life & Disability

HSA/FSA

Retirement match

Employee Assistance Program

Student loan forgiveness

Weekly pay

Mileage reimbursement

Holidays

Personal holidays

PTO accrual

Casual dress code

Job summary

Tri-County Behavioral Healthcare in Texas seeks a Level 1 Help Desk Support to assist IT and users with routine technical tasks and administrative duties. You will support clinical software, handle information dissemination, filing, and first level user help under supervision.

The role requires a High School Diploma or GED, about 2 years of IT admin support, 40 wpm typing, and basic Word/Excel skills, with ABLE test ability. Competitive benefits included.

Qualifications

• High School Diploma or GED.
• 2 years administrative support experience, preferably in an IT environment.
• Able to type 40 wpm.
• Basic Microsoft Word and Excel.
• Ability to pass ABLE test.

Responsibilities

• Provide administrative support for IT staff
• Work involves disseminating information, maintaining filing systems and first level user support
• IT purchasing and reconciliation
• Help with clinical software system
• Works under moderate supervision with limited latitude for the use of initiative and independent judgment

Skills

Administrative support

First level user support

IT purchasing

Clinical software support

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Tri-County Behavioral Healthcare in Texas seeks a Level 1 Help Desk Support to assist IT and users with routine technical tasks and administrative duties. You will support clinical software, handle information dissemination, filing, and first level user help under supervision.

The role requires a High School Diploma or GED, about 2 years of IT admin support, 40 wpm typing, and basic Word/Excel skills, with ABLE test ability. Competitive benefits included.