First Assistant Chief Probation Officer – BMC Central

MTC; Boston (MA); On-site; USD 106,000 - 154,000; Full time

Benefits offered by this job

Union position

NAGE bargaining unit

Job summary

Massachusetts Probation Service seeks a First Assistant Chief Probation Officer – BMC Central to join the local leadership team. This role supports the Chief Probation Officer by supervising probation staff, guiding training, and ensuring compliance with standards.

You may act as department head in the Chief's absence. The ideal candidate holds a bachelor’s degree, has three years in a deputy role, and is prepared to work within a union environment under the NAGE contract; resume upload is

Qualifications

• Candidates must have a Bachelor’s Degree from an accredited college or university.
• Three (3) years of work experience as Assistant Chief Probation Officer.
• Candidates must have passed the 2026 FACPO/CPO promotional exam to be eligible unless already a Chief Probation Officer with the Massachusetts Probation Service.
• Upload a current resume during the application process.
• This position is in the NAGE bargaining unit.

Responsibilities

• Supervises the work of assigned personnel, including assigning and reviewing work, providing guidance and participating in performance evaluations.
• Ensures supervision cases and reports are in compliance with probation standards.
• Reviews and approves time and attendance requests, training requests, holiday and vacation leave, and approves time in SSTA.
• Facilitates and participates in meetings to ensure compliance with standards and to discuss barriers and goals.
• Assesses training needs, facilitates onboarding, and provides approved training with the MPS Training Division.
• Disciplines employees as appropriate with the Chief Probation Officer's approval up to warnings.
• Testifies at disciplinary hearings, grievance hearings, arbitrations, or in other forums as required.
• May perform duties of lower-level probation officer positions as needed.
• Performs other duties as required.

Education

Bachelor’s Degree

Job description

Official Title: First Assistant Chief Probation Officer – BMC Central

Pay Grade: N19

Salary Range: N19 Entry Level Pay $105,664.00 to Pay Range Maximum $154,318.06

Starting Pay:$105,664.00

Salary Notes: This position is designated as a Union position. All new hires must start at the entry level rate for this role per the collective bargaining agreement with NAGE International Union, Local 5000. Pay may advance within the salary band per the CBA/MOU.

Departmental Mission Statement: Protecting and Building Safer, Healthier, Stronger Communities.

ORGANIZATIONAL PROFILE:

https://www.mass.gov/orgs/massachusetts-probation-service

Notes:

• Candidates must have taken and passed the 2026 (FACPO/CPO) promotional exam to be eligible to apply to the position of Chief Probation Officer, unless you are a current Chief Probation Officer with the Massachusetts Probation Service.
• You must upload a current resume to your profile during the application process.
• This position is part of the NAGE bargaining unit.

Position Summary:

Serves as a member of the local probability department leadership team, assists the Chief Probation Officer in the supervision and training of probation staff, which includes assigning work and ensuring procedural compliance with probation standards. Provides staff with feedback, support, training, and coaching. Serves as the department head as required in the absence of the Chief Probation Officer.

Essential Functions and Responsibilities:

• Supervises the work of assigned personnel, including assigning and reviewing work, providing guidance and participating in and providing substantive input for performance evaluations;
• Ensures supervision cases and reports are in compliance with probation standards;
• Reviews and approves time and attendance requests, training requests, holiday and vacation leave, and approves time in SSTA;
• Facilitates and participates in meetings to ensure compliance with standards, discuss barriers and goals and devise plans;
• Assess training needs, facilitates onboarding, and provides approved training in collaboration with the MPS Training Division to ensure compliance with training requirements;
• Disciplines employees as appropriate with the approval of the Chief Probation Officer up to letters of warning and reprimand;
• Testifies at disciplinary hearings, grievance hearings, arbitrations, or in other forums on cases as required;
• May also perform duties of lower-level probation officer positions as needed; and
• Performs other duties as required.

SUPERVISION RECEIVED

Works under the direction of the Chief Probation Officer or their designee.

SUPERVISORY RESPONSIBILITIES

This position serves as a supervisor to others.

IMPACT OF ACTIONS/INDEPENDENT JUDGMENT

This position operates under general direction with long-term impact on the organization.

WORKING CONDITIONS

Work is frequently performed in office or similar indoor environments, outdoor environments, and in the community.

Work requires frequent exposure to individuals who are hostile or irate and individuals with known violent backgrounds.

PHYSICAL DEMANDS

This position requires light work:

Exerting up to twenty (20) pounds of force occasionally, up to ten (10) pounds of force frequently, and/or a negligible amount of force constantly having to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for the Sedentary Work category and the worker sits most of the time, the job is rated Light Work.

Job Competencies:

Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court.

Mission Driven: Employees are fully committed to fulfilling the Trial Court and associated Departmental missions.

Professional Development: Employees are committed to participating in ongoing Trial Court training and educational offerings to advance their professional development. Managers are equally committed to affording those opportunities to those they supervise as scheduling permits.

Customer Service: Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public.

Critical Thinking and Problem Solving: Ability to accurately identify problems and to use available resources to find a solution or to take corrective action.

Applied Knowledge: Demonstrated ability to use data to diagnose problems and drive enhancements and efficiencies in departmental operations.

Leadership: Ability to influence and provide direction to others; engendering confidence and trust from others under challenging circumstances.

Influence: Understands the appropriate use of advocacy and persuasion in order to effectuate positive change and growth within the organization.

Collaboration: Works with others cooperatively, demonstrating a willingness to be a team player, and contributing to a work environment that focuses on shared departmental goals.

Managing External Environment: Creates and promotes cooperative partnerships with other agencies in Probation’s sphere of operations; develops strategies to promote partnerships and team building.

Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.

Minimum Requirements:

Education and Experience

• Bachelor’s Degree from an accredited college or university; and
• Three (3) years of work experience as Assistant Chief Probation Officer.

Knowledge of:

• Modern office equipment and technology including computers and applicable software;
• Departmental and court policies and procedures;
• Case Management Systems;
• Principles and practices of employee supervision;
• MPS Policies and Standards and Trial Court Standards;
• Union contracts and HR policy and procedures;
• Assessments and skill building processes;
• Community resources.

Skill in:

• Organization and time management;
• Leadership;
• Attention to detail;
• Critical thinking.

Ability to:

• Establish effective working relationships with others;
• Prepare clear and accurate reports;
• Maintain appropriate records;
• Ability to travel as needed to conduct community supervision/field work;
• Maintain confidentiality of information;
• Communicate effectively, both orally and in writing;
• Work independently and follow oral and written instructions;
• Develop training.