Firearms Vault Specialist - Compliance & Customer Service

Bass Pro Shops; Round Rock (TX); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Dental

Vision

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Round Rock, TX seeks a Gun Vault Specialist to manage backroom firearm processes, ensure regulatory compliance, and maintain a precise inventory. You will handle firearms safely, perform transfers, and support counter sales and hunting merchandise with customer service excellence.

You will receive rigorous training on ARMS systems and ATF/state forms, while maintaining clean, secure gun storage areas and assisting customers with product knowledge and accessories.

Qualifications

• Understand and follow complex compliance regulations and preserve confidentiality.
• Handle firearms and provide customer service for firearms and hunting merchandise.
• Complete 4473 and state paperwork accurately for transfers.

Responsibilities

• Receive firearms daily and verify accuracy against documents.
• Dispose firearms transferred to dealers; verify ARMS data.
• Conduct monthly firearms audit.
• Complete ATF forms and ensure background check compliance.
• Provide firearms product knowledge and customer service.
• Maintain safe handling, storage, and packaging for retail sale.
• Keep work area clean, stocked, and organized for gun counter.
• Demonstrate products and assist with seasonal merchandise moves.
• Maintain up-to-date pricing, ads, and signage for firearms.
• Respond promptly to ATF/state firearm trace requests.

Skills

ARMS Acquisitions/Dispositions

GCA

ATF & State Regulations

Inventory Control

Customer Service

Firearms Knowledge

Education

High School Diploma or Equivalent

Tools

ARMS System

ATF Forms Completion

Job description

Bass Pro Shops in Round Rock, TX seeks a Gun Vault Specialist to manage backroom firearm processes, ensure regulatory compliance, and maintain a precise inventory. You will handle firearms safely, perform transfers, and support counter sales and hunting merchandise with customer service excellence.

You will receive rigorous training on ARMS systems and ATF/state forms, while maintaining clean, secure gun storage areas and assisting customers with product knowledge and accessories.