Firearms Specialist

EZPAWN; Indianapolis (IN); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Free Health Insurance

Uncapped Bonus Potential

Company 401(k) Match

Generous Paid Time Off

Store Discount

Job summary

EZCORP's EZPAWN is hiring a Firearms Specialist in Indianapolis to lead the firearms department with passion for service excellence. You will manage firearms inventory, pricing, and loaning activities, while ensuring compliance with ATF guidelines and 4473 procedures.

The role emphasizes training teammates on safe handling and customer relations, with competitive pay, benefits, and bonus potential in a fast-paced retail environment.

Qualifications

• Firearms knowledge and handling experience; familiarity with long guns and pistols.
• Strong customer service and sales background.
• Ability to adhere to and train others on firearms regulations and compliance.

Responsibilities

• Manage all aspects of the firearms department to drive profitability.
• Ensure compliance with ATF guidelines and process 4473 forms.
• Train Team Members on proper firearm handling and safety.

Skills

Firearms knowledge

Customer service

Negotiation

Organized

Education

High school diploma or GED

Tools

4473 forms experience

ATF compliance

Job description

Address: 5227 W. Washington St. Indianapolis, Indiana 46241Brand: EZPawnPay range is based on experience from $15.00/hr to $17.00/hrWe want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!Do you consider yourself a firearms expert? How would you like to work in an industry where you can share your passion with customers and fellow Team Members every day?EZCORP family of brands, which includes EZPAWN, Value Pawn, and more, is a leading provider of pawn loans in the United States and Latin America. We are passionate about customer service and our Team Members. We are currently hiring for Firearms Specialist to join our team who brings passion and knowledge about firearms sales, safety, and compliance.EZCORP provides our full-time Team Members with a comprehensive benefits package to help you achieve your optimal work/life balance.Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.In addition to a great career, here are some of the other things we offer our Team Members:Free Health Insurance*Competitive WagesMonthly UNCAPPED Bonus Potential Paid on Store and Individual PerformanceGreat Working Hours401(k) with Company MatchGenerous Paid Time OffHoliday PayStore DiscountHere’s what you can expect as a Firearms Specialist:The ideal Firearms Specialist will have vast firearms knowledge and extensive gun handling experience. Familiarity with long guns and pistols is critical. This experience may be from prior retail, hunting, or the collecting of firearms. The Firearms Specialist is responsible for all aspects of managing the firearms department, including driving profitability through buying, selling, and loaning on firearms. The Firearms Specialist completes all 4473 forms (when present), is responsible for all aspects of compliance with ATF guidelines and ensures the store’s FFL status stays in good standing. Other Firearms Specialist duties include, but are not limited to:Evaluating the value of firearms presented as collateral.General management of the store’s firearms and firearm accessories, including merchandising, pricing, inventory controls, and evaluationAdhering to firearm compliance, such as appropriate certifications, gun book, 4473, NICS and/or other federal/state agency formsMeeting or exceeding financial targets set for the firearms department.Establishing meaningful and respectful relationships with customersTraining Team Members on proper handling of and transactions involving firearms.Requirements for the Firearms Specialist role:The ideal candidate will possess an engaging personality, strong negotiation talents, and the ability to read and manage customer needs. You should also be highly organized and detail-oriented, with excellent judgment as well as strong time-management and prioritization skills. It is also important you display excellent communication and interpersonal skills, as well as the ability to build solid ongoing customer relationships. Additional requirements for the role include:High school diploma or GEDMinimum 1 year of customer service/sales and firearms experienceKnowledge of federal/state firearms regulationsAble to pass a criminal and ATF background check and drug test.Adhere to all Company policies, procedures, and regulations.Experience with 4473s, a plusSales background, a plusBilingual, a plusNo cost for TM only medical insurance when selecting BlueCross BlueShield EPO Plan.