Firearms Specialist

Ultipro; Appleton (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Fleet Farm is seeking a Firearms Specialist to serve as the in-store expert on firearms and ammunition. You will connect with customers, assess their needs, recommend products, and drive sales while maintaining safety and compliance.

Responsibilities include educating on firearm functionality, teaching safe handling, processing paperwork, and upholding all federal, state, and local laws. This role requires a flexible schedule and strong customer service commitment.

Qualifications

• Educate customers on firearm functionality and how parts work together.
• Teach customers how to safely use firearms.
• Complete all local/state/federal paperwork for firearm sales.

Responsibilities

• Educate customers on firearm functionality and parts.
• Teach and train customers how to safely use firearms.
• Process firearm sales with proper paperwork and compliance.
• Assist customers in finding and ordering products.
• Ensure compliance with federal, state, and local laws and store policies.

Skills

Customer service

Firearms knowledge

Retail sales

Team player

Compliance

Education

High School Diploma or GED

Tools

POS system

DNR licensing system

Job description

Description

Are you friendly and self-motivated? Do you enjoy being a subject matter expert and helping others? Do you have a solid knowledge and passion for firearms? If so, this is the perfect role for you!

The Firearms Specialist is the in-store expert for all things related to Firearms and ammunition sales. The role will fully serve the customer base by connecting with them, assessing their needs, recommending products, and encouraging the sale.

Job duties:

• Educate customers on firearm functionality, including breaking down a firearm and teaching customers how all of the parts function and work together.
• Teach and train customers how to safely use firearms.
• Communicate politically neutral when working and conversing with customers.
• Complete all local/state/federal paperwork required for the sale of firearms.
• Assist customers with finding and ordering product.
• Understand and operate both the Point of Sale and DNR licensing system.
• Knowledge of sporting goods electronics, including GPS Units, fish locators, and electronic navigational charts.
• Build planograms in Sport & Outdoor and understand the flow of the retail floor help meet the customer’s needs.
• Receive merchandise and understand the return/service policies.
• Ensure federal, state, and local compliance to protect the store’s FFL and adhere to company policy on the handling and inventory of firearms.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Job Requirements:

• High School Diploma or GED preferred.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
• Team Members who handle or sell firearms must be 18 years of age or older, be able to possess a firearm under the Gun Control Act 18 USC 922(g), pass a background check, be trained on firearms sales and safety, and must comply with all applicable state, federal, and local laws and regulations with respect to the sale, storage, and safe handling of firearms.
• 1-2 years of previous firearm sales or related experience is preferred.

Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.