Firearms Associate

Rural King; Shelbyville (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision insurance

401(k) with company match

Associate discounts

Training and professional development

Career opportunities

Job summary

Rural King is hiring a Firearms Sales Associate to deliver knowledgeable customer service and assist with firearms, ammunition, and related products. You will handle sales transactions, stay compliant with laws, and participate in merchandising and store support.

Ideal candidates have firearms knowledge, strong communication and active listening skills, and the ability to work in a fast-paced retail environment. Training and development, along with competitive compensation, are provided.

Qualifications

• Customer service and sales experience is required or preferred.
• Knowledge of firearms products and safety practices is essential.
• Ability to follow laws and company policies related to firearms sales.

Responsibilities

• Greet customers and identify needs, preferences, and budget.
• Provide knowledgeable product information and recommendations.
• Assist with firearms, ammunition, accessories, and related products.
• Process sales, special orders, returns, payments, and documentation through POS system.
• Support promotions, upselling, cross-selling, and loyalty programs.
• Follow federal, state, and local laws related to firearms sales and transfers.
• Maintain accurate records and protect customer information.
• Keep displays clean, organized, and properly priced.

Skills

Customer service

Sales

Firearms product knowledge

Attention to detail

Regulatory knowledge

Communication

Active listening

POS systems

Education

High school diploma or equivalent

Tools

POS systems

Job description

Overview

Build Your Career with Rural King

Rural King is seeking a Firearms Sales Associate to provide knowledgeable customer service while assisting with firearms, ammunition, accessories, and related products.

This role requires firearms product knowledge, sales and customer service skills, attention to detail, and knowledge of applicable firearms laws and regulations.

Related Job Titles

Firearms Sales Associate • Firearms Associate • Firearms Specialist • Sporting Goods Associate • Firearms Sales Representative

Responsibilities

What You'll Do

Customer Service & Sales

• Greet customers and identify their needs, preferences, and budget.
• Provide knowledgeable, unbiased product information and recommendations.
• Assist customers with firearms, ammunition, accessories, and related products.
• Process sales, special orders, returns, payments, and required documentation accurately through the POS system.
• Support sales through promotions, upselling, cross-selling, RK Firearms Plus Protection Plan, and loyalty program awareness.

Firearms Compliance & Safety

• Follow all federal, state, and local laws and regulations related to firearms sales and transfers.
• Follow the Firearms SOP and complete required compliance training.
• Maintain accurate records and protect confidential customer information.
• Promote safe and responsible practices and elevate compliance concerns to leadership.

Merchandising & Store Support

• Maintain clean, organized, accurately priced, and visually appealing firearms displays.
• Support inventory accuracy, signage, zoning, and sales floor presentation.
• Stay current on firearms products, industry developments, and company training.
• Participate in cross-training and perform other duties as assigned.

What We're Looking For

• High school diploma or equivalent.
• Previous firearms sales, sporting goods, retail, or related experience preferred.
• Knowledge of firearms, ammunition, accessories, safety practices, and applicable laws and regulations.
• Strong customer service, communication, and active listening skills.
• Ability to accurately complete transactions, documentation, and other detail-oriented tasks.
• Ability to use POS systems, computers, and retail technology.
• Ability to work effectively in a fast-paced retail environment.
• Demonstrated integrity, professionalism, confidentiality, and commitment to safety.
• Ability to complete required firearms compliance training.

Qualifications

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to lift, push, and/or pull up to 50 pounds.
• Ability to use ladders and pallet jacks.
• Ability to communicate effectively with customers and associates.
• Close visual awareness required for product and transaction-related tasks.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Why Join Rural King?

At Rural King, we provide hands-on training, professional development, and opportunities to build a rewarding retail career.

When you join our team, you'll enjoy:

• Competitive pay
• Medical, dental, and vision insurance
• Paid time off and paid holidays
• 401(k) with company match
• Associate discounts
• Training and professional development
• Career opportunities with a company that promotes from within
• A collaborative, team-focused work environment

Compensation

Exact compensation determined by factors such as geographic location, education, certifications, experience, job level, shift, and organizational needs. Eligible associates may also receive overtime pay in compliance with applicable laws.