Firearm & Sporting Goods Sales

D&B Supply; Meridian (ID); On-site; USD 21,000 - 30,000; Full time

Job summary

D&B Supply in Meridian, Idaho is seeking a customer-focused firearms and sporting goods associate. You will sell firearms, fishing, archery, camping gear; complete ATF form reviews, and handle background checks while delivering knowledgeable service.

This role emphasizes merchandise presentation, inventory control, and teamwork; you may assist across the store, answer phones, stock shelves, and participate in resets, with the ability to lift up to 75 pounds and pass background checks.

Qualifications

• Experience with firearms, fishing, hunting or outdoor gear preferred.
• Ability to pass background checks and comply with policy.
• Strong customer service and communication skills.
• Willingness to work various retail shifts and stand for long periods.

Responsibilities

• Sell merchandise and advise customers on features both in person and by phone.
• Demonstrate product features and accessories to customers.
• Provide product knowledge and suggest alternatives.
• Verify information for firearms sales background checks.
• Utilize ATF, FBI, and state systems when appropriate.
• Receive and display merchandise; manage department inventory.
• Answer phones and handle routine inquiries.
• Perform floor maintenance and maintain inventory conditions.

Skills

Firearms knowledge

Customer service

Attention to detail

Communication skills

Merchandising experience

Computer skills

Education

High School diploma or GED

College degree preferred

Tools

Computer software

Job description

Description

THIS POSITION HAS AGE RESTRICTIONS: DUE TO ATF AND FFL LAWS, THE MINIMUM AGE TO SELL HANDGUN FIREARMS IS 18 YEARS OLD, THEREFORE, YOU MUST BE 18 YEARS OF AGE TO WORK AT THE GUN COUNTER.

Provide direct customer service and support by selling firearms, fishing, archery, camping and related items. Complete and review ATF forms, make sales and follow-up calls. This position primarily focuses on the sporting goods department and, assisting throughout the entire store as needed. Other duties include stocking shelves, pricing merchandise, inventory and other retail related activities in selling products.

Essential Functions/Duties:

• Sell merchandise and advise customers on merchandise features, advantages, and benefits both face to face and over the phone.
• Demonstrate product features, functions and accessories.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Verify detailed information from customers for firearms sales related background checks.
• Utilize ATF, FBI, and State systems when appropriate.
• Responsible for receiving and displaying merchandise in accordance with specific established policies, procedures and standards. Accountable for department inventory.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of inventory and merchandise.

As Needed:

• Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet jack, dolly, and/or operation of forklifts or other vehicles.
• Other duties as assigned by management, related to customer service, merchandising and handling of products.

Requirements

Required Skills/Experience

Experience and knowledge of firearms, shooting, scopes, ammo, reloading, and accessories required. Knowledge of 4473 forms preferred. Hunting, fishing, camping, shooting, and general outdoors experience is preferred. Rigorous attention to detail is required. Computer skills required. Previous merchandising experience is helpful. Good communication skills and the ability to effectively engage with customers and staff on a regular basis. Ability to understand and follow specific instructions and procedures. Ability to resolve difficult or stressful customer service issues. Ability to sort, check, count, and verify numbers. Ability to work as a team.

Required Education/Certification

High School diploma, GED or equivalent preferred not required. College degree preferred, not required.

Other Requirements

Must be able to pass a thorough background check. Must be willing to work any retail shift. Ability to complete training courses and pass certification tests provided by D&B Supply. Must be able to work majority of shift standing and be able to lift up to 75 pounds (majority of lifting will be between 5 to 45 lbs) to move merchandise, be able to climb, reach, bend, stoop and crawl. Must be able to physically participate in resets, remodels and reconstruction projects.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct, and control the work of employees under his or her supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.