Fire Suppression Technician

Impact Fire Services, LLC; Winston-Salem (NC); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Healthcare benefits

Dental coverage

Vision coverage

Life insurance

Paid time off and holidays

401(k) company match

Weekly pay cycle

Shared Ownership Program

Job summary

Impact Fire Services, LLC is seeking a Technician to provide inspections, service and sales of fire suppression components, including extinguishers and hood systems. You will meet weekly service and productivity goals, and maintain a clean, safe vehicle and work area.

The role supports ongoing training and development through apprenticeship programs, with opportunities to work alongside experienced fire protection professionals across multiple markets.

Qualifications

• Prior experience in Fire Suppression is a strong plus but not required.
• Knowledge of applicable inspection and servicing codes is a plus but not required.
• Ability to learn and comprehend general electrical safety procedures.
• Valid driver’s license and a current and sustainable good driving record.
• Satisfactory results in a company mandated criminal background check and drug test.
• A strong work ethic and professional appearance.
• Ability to sell, communicate effectively, and possess excellent customer service skills is highly preferred.

Responsibilities

• Manage time to complete the maximum amount of service calls while maintaining quality.
• Achieve weekly productivity goals assigned by the manager.
• Learn applicable fire protection codes and obtain the applicable local/state Fire Equipment Certificate of Competency.
• Protect and maintain company equipment.
• Work safely per company procedures including driving, PPE, and lockout/tag-out policies.
• Maintain the vehicle in a clean and organized condition.

Skills

Customer service

Sales

Communication

Time management

Attention to detail

Safety awareness

Job description

Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 52+ district offices and employ over 2,100 employees across multiple states throughout the USA.

At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career.

Why work with us?

At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.

Benefits of joining Impact Fire Services

When you join Impact Fire you will receive:

• Competitive compensation
• Pay is on a weekly cycle, every Friday
• Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
• Company paid short and long-term disability
• Immediately vested in our 401(k) company match
• Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.
• Exceptional guidance and support from our managers
• Collaborative culture & environment
• Robust training opportunities with company reimbursement upon achieving required licensing
• Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
• Opportunity to work alongside some of the best talent in the fire protection industry

The Technician will be responsible for providing inspections, selling, and servicing a variety of fire suppression components including fire extinguishers, kitchen hood fire suppression systems, emergency lights and other fire products in a professional and timely manner. The Technician will be expected to meet weekly service and productivity goals. The Technician is also responsible for maintaining a clean, well-organized vehicle and ensuring a safe environment for his/herself, co-workers and customers.

JOB RESPONSIBILITIES:

• Manage time in order to complete the maximum amount of service calls while maintaining a high level of quality
• Achieve weekly productivity goals assigned by the manager
• Learn applicable fire protection codes and obtain the applicable local and/or state Fire Equipment Certificate of Competency
• Protect and maintain company equipment
• Work in a safe manner as outlined by company safety procedures including the driving, personal protective equipment, and lockout/tag-out policies
• Maintain their vehicle in accordance with company procedures and ensure it is clean and organized.

JOB REQUIREMENTS:

• Prior experience in Fire Suppression is a strong plus but not required.
• Knowledge of applicable inspection and servicing codes is a plus but not required.
• Ability to learn and comprehend general electrical safety procedures
• Valid driver’s license and a current and sustainable good driving record
• Satisfactory results in a company mandated criminal background check and drug test
• A strong work ethic and professional appearance
• Ability to sell, communicate effectively, and possess excellent customer service skills is highly preferred.

Preferred Qualifications but not required:

• Experience either in the fire protection industry or the commercial customer service business in some capacity is a plus but not required.
• An electrical background or a basic level of comfort and knowledge with electrical work is a plus.

Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.

Employment with an Equal Opportunity Employer (EOE) including disability/veterans.