Fire Sprinkler Service Technician

Hiller-Companies; Phoenix (AZ); On-site; USD 52,000 - 76,000; Full time

Job summary

The Hiller Companies, LLC is hiring a Fire Sprinkler Service Technician in Phoenix, AZ. You will inspect, test, repair, and maintain fire sprinkler systems to ensure safety and compliance, working with clients and regulatory authorities.

Responsibilities include conducting inspections per NFPA guidelines, documenting findings, and performing maintenance. Travel to client sites and collaborate with coordinators to optimize schedules while upholding safety standards.

Qualifications

• High school diploma or equivalent; technical or vocational training in fire protection preferred.
• NFPA 13/NFPA 25 knowledge or experience desirable.
• 5+ years experience in installation, maintenance and repair of commercial fire sprinkler systems.
• NICET certifications strongly preferred.
• Strong troubleshooting skills with ability to diagnose and resolve issues efficiently.
• Excellent communication and customer service skills.
• Valid driver's license with a clean driving record and willingness to travel to client sites.

Responsibilities

• Inspect, test, repair, and maintain fire sprinkler systems to ensure regulatory compliance and safety.
• Prepare detailed inspection and test reports documenting findings and deficiencies.
• Test system components including heads, valves, piping, pumps, and controls.
• Inspect piping and connections for corrosion, leaks or damage and recommend repairs.
• Perform maintenance tasks and replace damaged components to ensure optimal performance.
• Respond to service calls promptly and diagnose issues to restore function.
• Document all activities and parts usage in the Service Trade platform.
• Coordinate with Deficiency Sellers to provide inspection reports and repair estimates.
• Interact professionally with clients to schedule work and discuss findings.
• Coordinate with Service Coordinators to optimize work orders and scheduling.
• Maintain a clean, safe work environment following safety protocols.

Skills

Troubleshooting

Communication

Teamwork

Driver's license

Education

High school diploma

Job description

The Hiller Companies, LLC has an immediate opening forFire Sprinkler Service Technician. If you are a dedicated professional with a passion for fire protection and safety, we invite you to.

The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place.
Job Summary: A Fire Sprinkler Service Technician is responsible for inspecting, testing, repairing, and maintaining fire sprinkler systems to ensure compliance with regulatory standards and optimal safety for occupants, with an emphasis on repairs and maintenance. You will work closely with clients, contractors, and regulatory authorities to address any issues and maintain the integrity of fire protection systems.

Key Responsibilities:

• Conduct routine inspections and testing of wet, dry and pre-action systems fire sprinkler systems, to identify and address any issues or deficiencies, as per NFPA 25 requirements
• Prepare detailed reports documenting inspection findings, test results, and any related deficiencies or non-compliance issues observed, in accordance with NFPA codes and standards.
• Test and evaluate system functionality of sprinkler heads, valves, piping, pumps, and control systems.
• Inspect piping, fittings, and connections for signs of corrosion, leaks, or damage, recommending necessary repairs or replacements
• Perform maintenance tasks on fire sprinkler systems, such as replacing damaged or malfunctioning components, cleaning pipes and sprinkler heads, lubricating moving parts, and adjusting system settings to ensure optimal performance
• Inspect Fire pump assemblies, including testing flow rates, pressure levels, and mechanical integrity
• Respond promptly to service calls and emergency requests, diagnosing problems and implementing solutions to restore system functionality.
• Document all service activities accurately and thoroughly, including inspection reports, work orders, and parts usage, and customer notes, using the Service Trade operations platform.
• Work closely with Deficiency Sellers to provide detailed inspection reports, material needs, and other job-related notes, to prepare and deliver repair estimates in a timely manner
• Interact professionally with clients to schedule work, discuss inspection findings, address any concerns or questions, and provide recommendations for system upgrades or improvements
• Work closely with Service Coordinator(s) to optimize work orders, material requisitions, and job scheduling, focusing on efficiency, productivity, and customer satisfaction.
• Maintain a clean and organized work environment, always adhering to safety guidelines, protocols, and procedures.

Location(s)

Requirements

What We Are Looking For:

• High school diploma or equivalent; technical or vocational training in fire alarm systems or related field preferred.
• Solid understanding of fire protection codes, standards, and regulations, including NFPA 13, NFPA 25 and relevant building and fire codes.
• 5+ years experience in the installation, maintenance and repair of commercial fire sprinkler systems preferred
• NICET certifications strongly preferred.
• Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues efficiently.
• Excellent communication and customer service skills, with the ability to interact professionally with clients and team members.
• Valid driver's license with a clean driving record and willingness to travel to client sites as needed.
• Ability to work independently with minimal supervision and as part of a team in a fast-paced environment.
• Valid driver's license with a clean driving record.

Physical Requirements

• While performing the essential functions of this job the employee is regularly required to stand, walk, use hands to finger, handle or feel, reach with hands or arms, stoop, kneel, crouch or crawl, and is occasionally required to lift and/or move heavy objects
• Ability to lift and carry up to 50 pounds
• Comfortable working in various environments, including industrial facilities, commercial buildings and outdoor settings, which can potentially expose employees to noise, dust, heat stress, thermal stress, low light conditions, heights, etc.
• Capable of standing, walking, bending and kneeling for extended periods
• Ability to work at heights and in confined spaces as needed, which would require use of fall protection equipment and other safety devices
• Capable of using hand and power tools, including specialty tools resulting in cutting, grinding, drilling, fastening and other methods resulting in torque, vibration, noise, etc.

Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant.

We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun.

Most employee benefits start from the first day of employment, including:

• Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education
• Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off
• Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs
• Career advancement potential within a growing company.

Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.