Fire Dispatcher - Shift Differentials Available

Emergency Telecommunicator Services; Woodside East (DE); On-site; USD 42,000 - 70,000; Full time

Job summary

Emergency Telecommunicator Services in Woodside, Delaware seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazards. You will receive incident details, alert resources, and maintain clear radio communications with responding crews.

The role requires organized information handling, strict adherence to response plans, and the ability to work varied shifts, including overnights, weekends, and holidays, with required training and background checks.

Qualifications

• High school diploma or equivalent is required.
• Fire dispatch certification or EMD training may be required for certain assignments.
• Must be comfortable with computer systems, data entry, maps, and radio communications.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.

Skills

Strong communication

Attention to detail

Radio operation

Computer literacy

Education

High school diploma

Fire dispatch certification

EMD training

Tools

Dispatch software

Maps

Job description

Fire Dispatcher Opportunities in Woodside

Fire Dispatchers help coordinate responses to fires, rescue incidents, hazardous conditions, and other emergencies handled by fire services. They receive incident information, alert appropriate resources, and maintain communication with responding crews.

This role requires organized information handling and clear radio communication. Dispatchers must keep incident details current while following established response plans and directions from authorized personnel.

Position Details

Duty Location:
{airport_name}, Woodside, DE

Employer:
The hiring fire service or communications agency identified in the official vacancy

Pay:
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Schedule:
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Appointment Type:
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Who May Apply:
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Application Deadline:
{closing_date}

Fire communications operations may require staffing at all hours. Work schedules can include overnight assignments, weekends, holidays, overtime, and additional coverage during major incidents.

What You May Do

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Experience and Education Requirements

A high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

General Conditions of Employment

Meet the hiring agency’s eligibility and minimum age requirements

Complete required background screening and employment assessments

Pass additional pre-employment evaluations when specified

Complete required fire dispatch training and supervised instruction

Maintain certifications and continuing education required for the assignment

Remain available for assigned shifts and emergency staffing requirements

Work Environment and Physical Requirements

Fire Dispatchers usually work indoors at communications workstations with continuous headset, keyboard, and screen use. Major incidents may involve heavy radio traffic and prolonged concentration. The employer determines essential functions and applicable accommodation procedures.

Benefits

Eligible employees may have access to insurance coverage, retirement programs, paid leave, employee-support services, and professional development. Overtime, shift premiums, and other benefits depend on the hiring agency and position classification.