Fire Dispatcher: Rapid Response & Critical Incident Coordination

County Emergency Communications; Winnetka (IL); On-site; USD 50,000 - 90,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Winnetka, IL seeks a Fire Dispatcher to coordinate emergency responses, verify incident details, and relay critical information to fire units. You will monitor radio channels, document events, and ensure timely dispatch of resources following established procedures.

Applicants should have a high school diploma, be comfortable with computers and data entry, maps, and radio communications.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Data entry

Radio communication

Maps reading

Calm under pressure

Education

High School Diploma or GED

Tools

Computer systems

Radio equipment

Job description

County Emergency Communications in Winnetka, IL seeks a Fire Dispatcher to coordinate emergency responses, verify incident details, and relay critical information to fire units. You will monitor radio channels, document events, and ensure timely dispatch of resources following established procedures.

Applicants should have a high school diploma, be comfortable with computers and data entry, maps, and radio communications.