Fire Dispatcher - Paid Training Provided

Emergency Telecommunicator Services; City of Troy (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services is seeking a dedicated Fire Dispatcher to join our communications team in North Hoosick, NY. The role involves receiving reports, verifying locations, coordinating dispatch, and maintaining incident status across channels.

Candidates should have a high school diploma (or GED), relevant fire dispatch training, and comfort with computer systems, data entry, maps, and radio communications. Training and certification support may be provided.

Qualifications

• High school diploma or GED commonly required.
• Fire dispatch certification or EMD training may be required for some assignments.
• Comfort with computer systems, data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry

Radio communication

Maps

Computer systems

Education

High school diploma or GED

Fire dispatch certification

EMD training/incident-management coursework

Tools

Fire dispatch software

Job description

Position Details

Duty Location:

{airport_name}, North Hoosick, NY

Employer:

The hiring fire service or communications agency identified in the official vacancy

Pay:

{salary_min}-{salary_max} per year

Schedule:

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Appointment Type:

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Who May Apply:

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Application Deadline:

{closing_date}

Fire communications operations may require staffing at all hours. Work schedules can include overnight assignments, weekends, holidays, overtime, and additional coverage during major incidents.

What You May Do

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Experience and Education Requirements

A high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

General Conditions of Employment

• Meet the hiring agency's eligibility and minimum age requirements
• Complete required background screening and employment assessments
• Pass additional pre-employment evaluations when specified
• Complete required fire dispatch training and supervised instruction
• Maintain certifications and continuing education required for the assignment
• Remain available for assigned shifts and emergency staffing requirements

Work Environment and Physical Requirements

Fire Dispatchers usually work indoors at communications workstations with continuous headset, keyboard, and screen use. Major incidents may involve heavy radio traffic and prolonged concentration. The employer determines essential functions and applicable accommodation procedures.

Benefits

• Eligible employees may have access to insurance coverage, retirement programs, paid leave, employee-support services, and professional development. Overtime, shift premiums, and other benefits depend on the hiring agency and position classification.

Prepare for the Fire Dispatcher Hiring Process

Our independent preparation program helps candidates understand recruitment stages and practice skills relevant to employment assessments. It does not replace operational training, required certification, or the employer's selection process.

Fire communications hiring-process guidance

Listening, map-reading, and information-organization practice

Resume and application support

Interview-preparation resources

Job-search tools and candidate support

Start preparing for Fire Dispatcher opportunities in North Hoosick.