Fire Dispatcher: Lead Critical Incident Communications

Emergency Telecommunicator Services; Luxora (AR); On-site; USD 35,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services is seeking Fire Dispatchers to support Luxora, Arkansas, coordinating dispatch for fires, rescues, and hazardous incidents while maintaining radio communications with responding crews. The role requires strong information handling, attention to detail, and adherence to established response plans.

Training may be provided; candidates should be comfortable with computers, maps, and radio systems, with dispatch certifications and EMS/CD coursework advantageous

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services is seeking Fire Dispatchers to support Luxora, Arkansas, coordinating dispatch for fires, rescues, and hazardous incidents while maintaining radio communications with responding crews. The role requires strong information handling, attention to detail, and adherence to established response plans.

Training may be provided; candidates should be comfortable with computers, maps, and radio systems, with dispatch certifications and EMS/CD coursework advantageous