Fire Dispatcher: Lead Critical Incident Communications

Emergency Telecommunicator Services; Ford (WA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Insurance benefits

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime opportunities

Shift premiums

Job summary

Emergency Telecommunicator Services in Ford, WA seeks skilled Fire Dispatchers to coordinate fire service responses, relay critical information, and maintain clear radio communication during emergencies. Positions require strong data handling, incident documentation, and adherence to established response plans.

Applicants should have a high school diploma or equivalent; fire dispatch certification or EMS dispatch training may be required for certain assignments.

Qualifications

• High school diploma or equivalent commonly required.
• Fire dispatch certification or EMS dispatch training may be required for some assignments.
• Comfortable with computer systems, maps, and accurate data entry.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Maps

Computer systems

Education

High school diploma

Fire dispatch certification

Tools

Computer systems

Job description

Emergency Telecommunicator Services in Ford, WA seeks skilled Fire Dispatchers to coordinate fire service responses, relay critical information, and maintain clear radio communication during emergencies. Positions require strong data handling, incident documentation, and adherence to established response plans.

Applicants should have a high school diploma or equivalent; fire dispatch certification or EMS dispatch training may be required for certain assignments.