Fire Dispatcher — High-Stakes Emergency Communications

Emergency Telecommunicator Services; Cisco (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Emergency Telecommunicator Services seeks a Fire Dispatcher to coordinate responses for fires, rescues, and hazards at Cisco, GA. You will manage incident information, alert units, and maintain radio communication with responding crews.

The role emphasizes organized record-keeping, strict adherence to response plans, and clear communication under pressure. Training and background screening accompany the position, with shift work that may include overnight, weekends, and holidays.

Qualifications

• High school diploma or equivalent required.
• Fire dispatch certification may be required for some assignments.
• Comfort with computer systems, data entry, maps and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Organized information handling

Attention to detail

Education

High school diploma or equivalent

Tools

Computer systems

Maps

Radio communication

Job description

Emergency Telecommunicator Services seeks a Fire Dispatcher to coordinate responses for fires, rescues, and hazards at Cisco, GA. You will manage incident information, alert units, and maintain radio communication with responding crews.

The role emphasizes organized record-keeping, strict adherence to response plans, and clear communication under pressure. Training and background screening accompany the position, with shift work that may include overnight, weekends, and holidays.