Fire Dispatcher — Emergency Communications Specialist

Emergency Telecommunicator Services; Sumerco (WV); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Sumerco, WV seeks experienced Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling and clear radio communication, following established response plans and directions from authorized personnel. Prior Fire Dispatch training is a plus.

Qualifications

• High school diploma or GED commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.
• Experience with computer systems, maps, and radio communication is expected.
• Accurate data entry and calm radio communication are essential.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Maps proficiency

Data entry accuracy

Computer systems familiarity

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Tools

CAD software

Radio equipment

Job description

Emergency Telecommunicator Services in Sumerco, WV seeks experienced Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling and clear radio communication, following established response plans and directions from authorized personnel. Prior Fire Dispatch training is a plus.