Fire Dispatcher – Emergency Communications Specialist

911 Emergency Communications; New Town (ND); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Job summary

911 Emergency Communications in New Town, ND seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will document incidents, verify locations, alert units, and maintain radio communications.

The role requires sharp organization, data entry, maps literacy, and ability to work rotating shifts including overnights, weekends, and holidays. A high school diploma or equivalent is commonly required; certification may be needed.

Qualifications

• High school diploma or GED or equivalent.
• Fire dispatch training or emergency medical dispatch coursework may be required for certain postings.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

911 Emergency Communications in New Town, ND seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will document incidents, verify locations, alert units, and maintain radio communications.

The role requires sharp organization, data entry, maps literacy, and ability to work rotating shifts including overnights, weekends, and holidays. A high school diploma or equivalent is commonly required; certification may be needed.