Fire Dispatcher: Critical Incident Communications Pro

911 Emergency Communications; Glenwood (AL); On-site; USD 36,000 - 60,000; Full time

Job summary

911 Emergency Communications in Glenwood, AL seeks a Fire Dispatcher to coordinate fire responses, manage incident details, and maintain clear radio communication with responding crews during a wide range of emergencies. You will receive reports, verify locations, alert stations, monitor unit status, and relay critical information to responders.

The role requires attention to data entry, maps, and radio procedures, with ongoing training and certifications encouraged.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

911 Emergency Communications in Glenwood, AL seeks a Fire Dispatcher to coordinate fire responses, manage incident details, and maintain clear radio communication with responding crews during a wide range of emergencies. You will receive reports, verify locations, alert stations, monitor unit status, and relay critical information to responders.

The role requires attention to data entry, maps, and radio procedures, with ongoing training and certifications encouraged.