Fire Dispatcher: Critical Incident Communications

911 Emergency Communications; Grapevine (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement plans

Paid leave

Employee support services

Professional development

Job summary

911 Emergency Communications in Grapevine, Texas, seeks Fire Dispatcher candidates to coordinate emergency fire responses, receive incident details, alert resources, and maintain clear communication with responding crews.

Responsibilities include verifying incident locations, monitoring radio status, and coordinating mutual-aid as needed. A high school diploma or GED and comfort with computer systems are commonly required.

Qualifications

• High school diploma or GED is commonly required.
• Applicants should be comfortable with computer systems and data entry.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and accessed information.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times and significant incident updates.

Skills

Radio communication

Information handling

Calm under pressure

Education

High school diploma or GED

Tools

Dispatch software

Maps and routing systems

Job description

911 Emergency Communications in Grapevine, Texas, seeks Fire Dispatcher candidates to coordinate emergency fire responses, receive incident details, alert resources, and maintain clear communication with responding crews.

Responsibilities include verifying incident locations, monitoring radio status, and coordinating mutual-aid as needed. A high school diploma or GED and comfort with computer systems are commonly required.