Fire Dispatcher: Critical Emergency Communications Pro

Emergency Telecommunicator Services; Glendive (MT); On-site; USD 38,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Glendive, MT seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear radio communication with responding crews.

The role requires organized information handling and strict adherence to response plans, with duties including documenting incidents, verifying locations, and coordinating with stations during all hours.

Qualifications

• High school diploma or GED commonly required; some employers offer entry-level instruction.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or EMS/incident-management coursework may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organization

Radio communication

Data entry

Maps interpretation

Education

High school diploma or GED

Tools

Computer systems

Radio equipment

Dispatch software

Job description

Emergency Telecommunicator Services in Glendive, MT seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear radio communication with responding crews.

The role requires organized information handling and strict adherence to response plans, with duties including documenting incidents, verifying locations, and coordinating with stations during all hours.