Fire Dispatcher: 24/7 Ops, Clear Communication & Growth

911 Emergency Communications; Kansas City (MO); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Independence, MO is seeking skilled Fire Dispatchers to coordinate emergency responses and maintain critical incident information. You will handle radio communication, verify locations, alert units, and monitor status 24/7.

The role may require shifts including overnights, weekends, and holidays. Applicants should have a high school diploma and be comfortable with computers, data entry, maps, and radio procedures.

Qualifications

• Fire dispatch positions require organized information handling and clear radio communication.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Attention to detail

Education

High school diploma

Job description

911 Emergency Communications in Independence, MO is seeking skilled Fire Dispatchers to coordinate emergency responses and maintain critical incident information. You will handle radio communication, verify locations, alert units, and monitor status 24/7.

The role may require shifts including overnights, weekends, and holidays. Applicants should have a high school diploma and be comfortable with computers, data entry, maps, and radio procedures.