Fire Dispatcher: 24/7 Incident Coordination Pro

911 Emergency Communications; Mapleton (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

911 Emergency Communications in Mapleton, Oregon seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio contact with responding crews in a high-stakes environment.

This role requires precision in data handling, strong communication, and adherence to incident-management procedures. Shift work may include overnights, weekends, holidays, and overtime to support major incidents.

Qualifications

• High school diploma or GED commonly required.
• Some employers provide entry-level instruction in fire communications.
• Fire dispatch certification or EMS/incident-management coursework may be required for certain postings.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Attention to detail

Organizational skills

Education

High school diploma or GED

Tools

Computer systems

Job description

911 Emergency Communications in Mapleton, Oregon seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio contact with responding crews in a high-stakes environment.

This role requires precision in data handling, strong communication, and adherence to incident-management procedures. Shift work may include overnights, weekends, holidays, and overtime to support major incidents.