Fire Dispatcher: 24/7 Incident Communications Pro

911 Emergency Communications; Middlesborough (KY); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications seeks qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazardous incidents in Middlesboro, KY. The role emphasizes orderly information handling, clear radio communication, and adherence to established response plans under supervision.

Dispatchers may work varied shifts, including overnights, weekends, and holidays, with training and certification as required by the assignment.

Qualifications

• Requires a high school diploma or equivalent; fire dispatch training or certification may be required for certain postings.
• Candidates should be comfortable with computer systems, accurate data entry, maps, and radio communications.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Attention to detail

Computer proficiency

Education

High school diploma or equivalent

Fire dispatch training/certification (where applicable)

Tools

CAD/dispatch software

Radio equipment

Job description

911 Emergency Communications seeks qualified Fire Dispatchers to coordinate responses to fires, rescues, and hazardous incidents in Middlesboro, KY. The role emphasizes orderly information handling, clear radio communication, and adherence to established response plans under supervision.

Dispatchers may work varied shifts, including overnights, weekends, and holidays, with training and certification as required by the assignment.