Fire Dispatcher: 24/7 Incident Communications Lead

County Emergency Communications; Mount Arlington (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Mount Arlington, NJ seeks dedicated Fire Dispatchers to coordinate responses, document incidents, and maintain clear radio communications under established protocols. The role requires strong data handling, fast decision-making, and the ability to work rotating shifts in a busy communications center.

Training and ongoing certifications may be provided by the hiring agency.

Qualifications

• A high school diploma or equivalent is commonly required.
• Some employers provide entry-level instruction for new dispatchers.
• Fire dispatch certification or related training may be required for specific assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications during assigned incidents.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Accurate data entry

Maps

Computer systems

Education

High school diploma or equivalent

Job description

County Emergency Communications in Mount Arlington, NJ seeks dedicated Fire Dispatchers to coordinate responses, document incidents, and maintain clear radio communications under established protocols. The role requires strong data handling, fast decision-making, and the ability to work rotating shifts in a busy communications center.

Training and ongoing certifications may be provided by the hiring agency.