Fire Dispatcher: 24/7 Emergency Communications Pro

911 Emergency Communications; Richfield (KS); On-site; USD 40,000 - 60,000; Full time

Job summary

911 Emergency Communications in Richfield, KS seeks skilled fire dispatchers to manage incident reporting, verify locations, and coordinate response units. You will monitor and relay critical information across radio channels, keep equipment and records accurate, and ensure safety through timely updates.

Ideal candidates hold a high school diploma or GED, may have fire dispatch certification or EMS dispatch training, and are able to work shifts that may include nights or weekends.

Qualifications

• High school diploma or equivalent is commonly required.
• Entry-level instruction may be provided by some employers.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Computer literacy

Maps reading

Radio communication

Education

High school diploma or equivalent

Fire dispatch certification

Emergency medical dispatch training

Tools

Radio equipment

Dispatch software

Computer systems

Job description

911 Emergency Communications in Richfield, KS seeks skilled fire dispatchers to manage incident reporting, verify locations, and coordinate response units. You will monitor and relay critical information across radio channels, keep equipment and records accurate, and ensure safety through timely updates.

Ideal candidates hold a high school diploma or GED, may have fire dispatch certification or EMS dispatch training, and are able to work shifts that may include nights or weekends.