Fire Dispatcher: 24/7 Emergency Communications, Overtime Eligible

Emergency Telecommunicator Services; Wichita Falls (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Wichita Falls, TX seeks a Fire Dispatcher to coordinate responses to fires and emergencies. The role requires precise information handling, clear radio communication, and adherence to response plans while maintaining situational awareness for responding crews.

Applicants typically hold a high school diploma, may receive initial instruction on the job, and may need fire dispatch or emergency medical dispatch training for specialized assignments.

Qualifications

• High school diploma or equivalent required.
• Fire dispatch training or EMT/incident management coursework may be required for certain assignments.
• Comfort with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Wichita Falls, TX seeks a Fire Dispatcher to coordinate responses to fires and emergencies. The role requires precise information handling, clear radio communication, and adherence to response plans while maintaining situational awareness for responding crews.

Applicants typically hold a high school diploma, may receive initial instruction on the job, and may need fire dispatch or emergency medical dispatch training for specialized assignments.