Fire Dispatcher – 24/7 Emergency Communications

911 Emergency Communications; Zullinger (PA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications seeks Fire Dispatchers for the Zullinger, PA area. Responsibilities include receiving alerts, coordinating with fire units, and maintaining incident details under established response plans.

The role emphasizes accurate data entry, map reading, and radio communication. Applicants should have a high school diploma or equivalent, with fire dispatch and EMS coursework advantageous.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Job description

911 Emergency Communications seeks Fire Dispatchers for the Zullinger, PA area. Responsibilities include receiving alerts, coordinating with fire units, and maintaining incident details under established response plans.

The role emphasizes accurate data entry, map reading, and radio communication. Applicants should have a high school diploma or equivalent, with fire dispatch and EMS coursework advantageous.