Fire Dispatcher — 24/7 Emergency Communications

911 Emergency Communications; Westover (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Westover, MD seeks a Fire Dispatcher to coordinate responses to fires, rescues, hazardous conditions, and other emergencies handled by fire services. You will receive incident information, alert appropriate resources, and maintain communication with responding crews.

This position requires organized information handling and clear radio communication, with ability to keep incident details current while following established plans and directions from authorized

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, data entry, maps and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Organized information handling

Attention to detail

Ability to work under pressure

Education

High school diploma or GED

Tools

Computer systems familiarity

Maps

Radio communication equipment

Job description

911 Emergency Communications in Westover, MD seeks a Fire Dispatcher to coordinate responses to fires, rescues, hazardous conditions, and other emergencies handled by fire services. You will receive incident information, alert appropriate resources, and maintain communication with responding crews.

This position requires organized information handling and clear radio communication, with ability to keep incident details current while following established plans and directions from authorized