Fire Dispatcher: 24/7 Emergency Communications

County Emergency Communications; West Lebanon (NH); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in West Lebanon, NH is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, hazardous conditions, and other emergencies handled by fire services. You will receive incident information, alert resources, and maintain communication with responding crews, requiring clear radio discipline and accurate data entry.

The role may involve overnight shifts, weekends, holidays, and overtime as incidents arise.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

County Emergency Communications in West Lebanon, NH is seeking Fire Dispatcher opportunities to coordinate responses to fires, rescues, hazardous conditions, and other emergencies handled by fire services. You will receive incident information, alert resources, and maintain communication with responding crews, requiring clear radio discipline and accurate data entry.

The role may involve overnight shifts, weekends, holidays, and overtime as incidents arise.