Fire Dispatcher - 24/7 Emergency Communications

911 Emergency Communications; Webster (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime and shift premiums

Job summary

911 Emergency Communications is seeking a Fire Dispatcher in Webster, FL to coordinate responses to fires and other emergencies and maintain radio communications with responding crews.

The role requires precise information handling, quick decision-making, and familiarity with incident protocols. Shifts may include nights, weekends, and overtime to cover major incidents, with continuous monitoring of incident status and resource availability.

Qualifications

• Strong information handling and clear radio communication.
• Comfort with computer systems, data entry, maps and incident documentation.
• Ability to follow established response plans and directives from supervising personnel.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Maps

Computer systems

Education

High school diploma or equivalent

Job description

911 Emergency Communications is seeking a Fire Dispatcher in Webster, FL to coordinate responses to fires and other emergencies and maintain radio communications with responding crews.

The role requires precise information handling, quick decision-making, and familiarity with incident protocols. Shifts may include nights, weekends, and overtime to cover major incidents, with continuous monitoring of incident status and resource availability.