Fire Dispatcher – 24/7 Emergency Communications

Emergency Telecommunicator Services; Town of Spencer (WI); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services in Spencer, WI seeks a dedicated Fire Dispatcher to coordinate responses, document reports, verify locations, and alert responding units. This role requires strong radio communication, data accuracy, and familiarity with incident management.

Applicants should have a high school diploma or GED, plus fire dispatch and EMS dispatch training. Work involves shift flexibility to cover all hours and major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Computer literacy

Attention to detail

Map reading

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Tools

Computer systems

Job description

Emergency Telecommunicator Services in Spencer, WI seeks a dedicated Fire Dispatcher to coordinate responses, document reports, verify locations, and alert responding units. This role requires strong radio communication, data accuracy, and familiarity with incident management.

Applicants should have a high school diploma or GED, plus fire dispatch and EMS dispatch training. Work involves shift flexibility to cover all hours and major incidents.