Fire Dispatcher – 24/7 Emergency Communications

County Emergency Communications; Forest Park (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

County Emergency Communications in Forest Park, IL is seeking Fire Dispatcher candidates to support fire and rescue operations. Dispatchers coordinate incident information, alert resources, and maintain communication with responding crews, ensuring accurate data entry and adherence to established response plans.

Ideal applicants will have a high school diploma or GED, familiarity with computer systems, and may possess fire dispatch certification.

Qualifications

• High school diploma or GED required.
• Fire dispatch certification or related coursework may be required for certain assignments.
• Comfort with computer systems and accurate data entry is essential.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Organizational skills

Attention to detail

Education

High school diploma or GED

Tools

CAD dispatch systems

Radio equipment operation

Job description

County Emergency Communications in Forest Park, IL is seeking Fire Dispatcher candidates to support fire and rescue operations. Dispatchers coordinate incident information, alert resources, and maintain communication with responding crews, ensuring accurate data entry and adherence to established response plans.

Ideal applicants will have a high school diploma or GED, familiarity with computer systems, and may possess fire dispatch certification.