Fire Dispatcher: 24/7 Emergency Communications

911 Emergency Communications; Eldorado Springs (CO); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime

Job summary

911 Emergency Communications in Eldorado Springs, CO is seeking qualified Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain clear radio communications with responding crews.

Responsibilities include verifying locations, documenting reports, monitoring incident status, and coordinating with stations and mutual aid.

Qualifications

• High school diploma or equivalent required; some roles need fire dispatch training.
• Dispatch certification and EMS dispatch training may be required for specific assignments.
• Experience with maps, data entry, and radio communications is expected.
• Background screening and ongoing certifications are required.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Organized information handling

Clear radio communication

Accurate data entry

Map literacy

Communication under pressure

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Tools

Computer systems

Job description

911 Emergency Communications in Eldorado Springs, CO is seeking qualified Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain clear radio communications with responding crews.

Responsibilities include verifying locations, documenting reports, monitoring incident status, and coordinating with stations and mutual aid.