Fire Dispatcher – 24/7 Emergency Communications

Emergency Telecommunicator Services; Boonsboro (MD); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Boonsboro, MD seeks Fire Dispatcher personnel to coordinate emergency responses and manage incident information from a centralized communications center.

Responsibilities include receiving reports, verifying locations, alerting stations, and monitoring status across responding units. Training in fire dispatch and EMS communication may be required for specific roles.

Qualifications

• High school diploma or GED commonly required; related training may be preferred.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Maps

Computer systems

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Boonsboro, MD seeks Fire Dispatcher personnel to coordinate emergency responses and manage incident information from a centralized communications center.

Responsibilities include receiving reports, verifying locations, alerting stations, and monitoring status across responding units. Training in fire dispatch and EMS communication may be required for specific roles.