Fire Dispatcher: 24/7 Critical Communications Lead

Emergency Telecommunicator Services; Sherman (MS); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Sherman, Mississippi, is seeking a fire dispatcher to coordinate incident communications and resource deployments. You will receive reports, verify locations, alert crews, and monitor status across radio channels and units.

Prior dispatch experience and strong data-entry skills are valued. The role supports around-the-clock staffing; candidates should be comfortable with computer systems and radio operations, with certifications such as fire dispatch or EMS

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Strong communication

Attention to detail

Computer systems experience

Map reading

Radio communication

Education

High school diploma or equivalent

Fire dispatch training

Tools

Radio consoles

Job description

Emergency Telecommunicator Services in Sherman, Mississippi, is seeking a fire dispatcher to coordinate incident communications and resource deployments. You will receive reports, verify locations, alert crews, and monitor status across radio channels and units.

Prior dispatch experience and strong data-entry skills are valued. The role supports around-the-clock staffing; candidates should be comfortable with computer systems and radio operations, with certifications such as fire dispatch or EMS