Fire Dispatcher: 24/7 Critical Communications Lead

Emergency Telecommunicator Services; Plattsburg (MO); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Plattsburg, MO seeks fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

This role requires calm, fast, accurate data entry, and strong radio discipline. Applicants should be prepared for irregular hours, overnight shifts, weekends, and overtime during major incidents.

Qualifications

• High school diploma or GED commonly required.
• Fire dispatch or EMS training may be required for some roles.
• Comfort with computer systems, data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Multi-tasking

Education

High school diploma

Equivalency credential

Tools

Maps

Radio systems

Job description

Emergency Telecommunicator Services in Plattsburg, MO seeks fire dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

This role requires calm, fast, accurate data entry, and strong radio discipline. Applicants should be prepared for irregular hours, overnight shifts, weekends, and overtime during major incidents.