Fire Dispatcher: 24/7 Critical Communications & Alerts

Emergency Telecommunicator Services; Hepler (KS); On-site; USD 35,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services in Hepler, KS is seeking Fire Dispatcher professionals to coordinate emergency response and maintain clear communications for responding crews. Duties include documenting reports, verifying locations, and alerting prepared stations while adhering to established response plans.

This role supports operations that may require night shifts, weekends, and overtime, ensuring incident details are current and accurate for all responders.

Qualifications

• High school diploma or GED required; some roles may require specific fire dispatch training.
• Experience preferred; entry-level instruction may be provided by some employers.
• Certification such as fire dispatch or Emergency Medical Dispatch (EMD) training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Computer literacy

Education

High school diploma or GED

Fire dispatch training

EMD training

Tools

Computer systems

Maps

Radio communications equipment

Job description

Emergency Telecommunicator Services in Hepler, KS is seeking Fire Dispatcher professionals to coordinate emergency response and maintain clear communications for responding crews. Duties include documenting reports, verifying locations, and alerting prepared stations while adhering to established response plans.

This role supports operations that may require night shifts, weekends, and overtime, ensuring incident details are current and accurate for all responders.