Fire Dispatcher

911 Emergency Communications; Summerland (CA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications is seeking a dedicated Fire Dispatcher in Summerland, CA. The role involves receiving reports, verifying locations, alerting stations, and monitoring radio channels to coordinate emergency responses.

Applicants should have a high school diploma or GED and be comfortable with computer systems, data entry, maps, and radio communication. The position may require shift work, overtime, and availability during major incidents.

Qualifications

• Requires ability to enter data accurately while monitoring multiple radio channels.
• Familiarity with maps and location data is preferred.
• Comfort with computer systems used in dispatch and incident reporting.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels and incident status; coordinate resources as needed.
• Record dispatch times, unit movements, and significant updates.

Skills

Data entry

Maps

Radio communication

Computer systems

Education

High school diploma or GED

Job description

Position Details

• Duty Location: {airport_name}, Summerland, CA
• Employer: The hiring fire service or communications agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

Fire communications operations may require staffing at all hours. Work schedules can include overnight assignments, weekends, holidays, overtime, and additional coverage during major incidents.

What You May Do

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Experience and Education Requirements

A high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

General Conditions of Employment

• Meet the hiring agency’s eligibility and minimum age requirements
• Complete required background screening and employment assessments
• Pass additional pre-employment evaluations when specified
• Complete required fire dispatch training and supervised instruction
• Maintain certifications and continuing education required for the assignment
• Remain available for assigned shifts and emergency staffing requirements

Work Environment and Physical Requirements

Fire Dispatchers usually work indoors at communications workstations with continuous headset, keyboard, and screen use. Major incidents may involve heavy radio traffic and prolonged concentration. The employer determines essential functions and applicable accommodation procedures.

Benefits

• insurance coverage
• retirement programs
• paid leave
• employee-support services
• professional development
• Overtime, shift premiums, and other benefits depend on the hiring agency and position classification.