Fire Dispatcher

911 Emergency Communications; Springfield (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

911 Emergency Communications in Springfield, OH seeks a Fire Dispatcher to coordinate emergency responses. You will receive incident details, alert responders, and maintain clear radio communication with crews in real time.

The role requires accurate data entry, map familiarity, and adherence to established response plans. Prior dispatch training or EMS dispatch involvement may be necessary. Work may include various shifts and overtime.

Qualifications

• High school diploma or GED; some agencies require dispatch training.
• Comfort with computer systems, maps, and radio communication.
• Background checks and pre-employment evaluations may be required.

Responsibilities

• Receive incident information, alert resources, and maintain communication with responding units.
• Document reports of fires, rescues, alarms, and hazards accurately.
• Verify locations, access details, and reported risks for appropriate response.
• Monitor radio channels, track unit status, and relay evolving information
• Coordinate mutual-aid communications when needed and log dispatch times.

Skills

Communication

Radio operations

Data entry

Maps

Education

High school diploma

Tools

Radio dispatch equipment

CAD/map systems

Job description

Fire Dispatcher Opportunities in Springfield

Fire Dispatchers help coordinate responses to fires, rescue incidents, hazardous conditions, and other emergencies handled by fire services. They receive incident information, alert appropriate resources, and maintain communication with responding crews.

This role requires organized information handling and clear radio communication. Dispatchers must keep incident details current while following established response plans and directions from authorized personnel.

• Duty Location: {airport_name}, Springfield, OH
• Employer: The hiring fire service or communications agency identified in the official vacancy
• Pay: {salary_min}–{salary_max} per year
• Schedule: {work_schedule}
• Appointment Type: {appointment_type}
• Who May Apply: {who_may_apply}
• Application Deadline: {closing_date}

Fire communications operations may require staffing at all hours. Work schedules can include overnight assignments, weekends, holidays, overtime, and additional coverage during major incidents.

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Experience and Education Requirements

A high school diploma or recognized equivalency credential is commonly required. Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.

Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication. Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

• Meet the hiring agency’s eligibility and minimum age requirements
• Complete required background screening and employment assessments
• Pass additional pre-employment evaluations when specified
• Complete required fire dispatch training and supervised instruction
• Maintain certifications and continuing education required for the assignment
• Remain available for assigned shifts and emergency staffing requirements

Work Environment and Physical Requirements

Fire Dispatchers usually work indoors at communications workstations with continuous headset, keyboard, and screen use. Major incidents may involve heavy radio traffic and prolonged concentration. The employer determines essential functions and applicable accommodation procedures.

Benefits

Eligible employees may have access to insurance coverage, retirement programs, paid leave, employee-support services, and professional development. Overtime, shift premiums, and other benefits depend on the hiring agency and position classification.