Fire Dispatch Specialist - Overtime & Training

911 Emergency Communications; Hopkins (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Overtime opportunities

Job summary

911 Emergency Communications in Hopkins, MN is seeking Fire Dispatcher opportunities to coordinate timely responses to fires, rescues, and hazardous incidents. Dispatchers manage incident details, alert resources, and maintain radio communication with responding crews from a centralized station.

Roles may require computer literacy, maps, and EMS-related training, with schedules that can include night shifts, weekends, and overtime to meet incident demands.

Qualifications

• High school diploma or equivalent required.
• Fire dispatch certification or EMS training may be required for some assignments.
• Experience not always required; some employers offer entry-level instruction.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Organized information handling

Education

High school diploma or equivalent

Tools

Computer systems

Maps

Radio communication

Job description

911 Emergency Communications in Hopkins, MN is seeking Fire Dispatcher opportunities to coordinate timely responses to fires, rescues, and hazardous incidents. Dispatchers manage incident details, alert resources, and maintain radio communication with responding crews from a centralized station.

Roles may require computer literacy, maps, and EMS-related training, with schedules that can include night shifts, weekends, and overtime to meet incident demands.