Fire Dispatch Specialist — 24/7 Incident Coordination

Emergency Telecommunicator Services; Riverdale (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Riverdale, NJ, is seeking fire dispatchers to coordinate responses for fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain radio contact with responding crews.

The role emphasizes organized information handling and clear communication, following established plans and directions from authorized personnel. Training and certifications may be required for specific postings.

Qualifications

• High school diploma or GED required or equivalent.
• Fire dispatch certification may be required for some assignments.
• EMD training may be required for particular postings.
• Incident-management coursework is beneficial for advanced roles.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Computer literacy

Data entry

Radio communication

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Tools

Radio equipment

Job description

Emergency Telecommunicator Services in Riverdale, NJ, is seeking fire dispatchers to coordinate responses for fires, rescues, and other emergencies. You will receive incident information, alert resources, and maintain radio contact with responding crews.

The role emphasizes organized information handling and clear communication, following established plans and directions from authorized personnel. Training and certifications may be required for specific postings.