Fire Dispatch Specialist – 24/7 Emergency Communications

Emergency Telecommunicator Services; Grayridge (MO); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Grayridge, MO is seeking a Fire Dispatcher to coordinate emergency responses, alert resources, and maintain clear radio communications for fires, rescues, and hazardous incidents. The role emphasizes accurate data entry, incident documentation, and adherence to established response plans.

Applicants should be comfortable with computer systems, maps, and radio equipment; some positions require fire dispatch certification or incident-management coursework.

Qualifications

• High school diploma or recognized equivalency credential.
• Some employers provide entry-level instruction; others seek experienced dispatchers.
• Comfort with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Organized information handling

Clear radio communication

Record-keeping

Documentation accuracy

Multitasking under pressure

Coordination of resources

Mutual aid coordination

Incident monitoring

Education

High school diploma

Tools

Fire dispatch software

Map systems

Radio equipment

Job description

Emergency Telecommunicator Services in Grayridge, MO is seeking a Fire Dispatcher to coordinate emergency responses, alert resources, and maintain clear radio communications for fires, rescues, and hazardous incidents. The role emphasizes accurate data entry, incident documentation, and adherence to established response plans.

Applicants should be comfortable with computer systems, maps, and radio equipment; some positions require fire dispatch certification or incident-management coursework.